Job Title: Account Manager
Location: UK (with travel to customers and events as required)
Overview
At Orean, we’re passionate about collaboration, ambition, expertise, integrity, and agility. As an Account Manager, you will be a key commercial driver—building strong client relationships, aligning internal teams, and identifying opportunities to grow our customers’ brands and our business.
This role blends relationship management with commercial acumen, including full P&L accountability for your accounts and responsibility for presenting, working toward, and delivering on annual sales budgets.
Key Responsibilities
- Account Ownership: Lead and grow defined customer accounts, serving as the primary point of contact and trusted advisor.
- Annual Budgeting: Build and manage annual sales budgets for each account, presenting strategies to deliver and exceed targets.
- Commercial Development: Proactively identify and pitch new opportunities to grow sales—both through current lines and new product development.
- Financial Control: Prepare accurate cost models and margin-focused pricing aligned with company strategy. Maintain full P&L responsibility for your accounts.
- Customer Engagement: Conduct regular customer meetings, visits, and presentations to strengthen relationships and track project progression.
- Project Collaboration: Work cross-functionally with internal teams across NPD, operations, and finance to deliver outstanding service.
- Contract Negotiation: Manage and negotiate pricing, terms, and supply agreements.
- Customer Planning Agreements (CPA): Create and monitor CPAs aligned with customer growth and internal capacity.
What You’ll Bring
- A proven track record in Account Management, ideally in the health & beauty or personal care manufacturing space.
- At least 5 year’s experience in a manufacturing-based commercial role.
- Strong negotiation, budgeting, and sales planning skills.
- High-level interpersonal and communication skills—confident with stakeholders at all levels.
- Drive, flexibility, and professionalism—willingness to travel and represent Orean at events, trade shows, and exhibitions.
- Solid knowledge of Microsoft Office and ERP systems.
Why Join Orean?
Orean is a fast-paced B-Corp manufacturer with innovation at its core. We’re ambitious, customer-focused, and value-led. This is an exciting opportunity to be part of a collaborative team and play a key role in driving growth for both Orean and our brand partners.
Job Description
Job Title: Account Manager
Reporting to: Commercial Lead
Job Purpose
- To perform as a key member of the Commercial Team in order to promote the company and develop sales to achieve agreed business targets and meet customer needs.
- To Build relationships with key contacts and customers, seeking opportunities to grow sales of existing and development products
- To build strong internal relationships with all key stakeholders across all departments
Key Responsibilities
- Maintain and grow defined customer relationships and negotiate supply contracts and pricing
- Prepare and monitor CPA’s in line with customer projects and company resources
- Assess potential new business and projects for commercial suitability
- Prepare accurate and relevant cost models which reflect the company strategy and margin targets with full P&L responsibility.
- Conduct regular relevant face to face customer meetings to support the customer company relationship and develop account growth
- Work closely with all appropriate internal teams and individuals to manage customer projects
- Any other business as requested by CEO
Person Specification
Personal characteristics
Ø This role requires a high level of interpersonal skills and a variety of sales negotiation and persuasion skills, which must be applied at all levels within the business
Ø The successful candidate will be expected to hold independent meetings and organise visits to customers
Ø Follow up on actions from meetings and write concise meeting notes
Ø The role will involve long and sometimes unsociable hours with overnight stays wo we will require flexibility, commitment and good organisational skills
Ø The successful candidate will be required to represent Orean at trade fairs, exhibitions, events and conferences, networking with representatives from a broad range of companies
Ø Excellent communication and inter-personal skills
Ø Capability to work under pressure and achieve results whilst remaining flexible and professional at all times
Ø Aptitude to liase with people at all levels both internally and externally
Ø Proven track record of successful Account Management in a manufacturing environment is necessary within the personal care industry is advantageous
Knowledge, Experience and Work Skills Needed:
- Minimum of 2 years Account Management experience in a Health & Beauty manufacturing environment.
- Minimum of 2 years sales experience
- A good level of education minimum, Maths and English GCSE (A-C)
- MS Office experience
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note that Orean manages all hiring through our internal recruitment team and we are not seeking support from external recruitment agencies at this time.
Benefits:
- Casual dress
- Company events
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
Work Location: In person
