Overview
We are seeking a dynamic and experienced Supervisor to oversee daily operations within our organisation. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in team management. This role offers an opportunity to lead a motivated team, optimise processes, and contribute to the overall success of our business. Multilingual or bilingual abilities are highly desirable to facilitate effective communication across diverse teams and customer bases.
Duties
- Supervise and coordinate the activities of team members to ensure efficient workflow and high standards of service.
- Lead by example in delivering exceptional customer service, maintaining professionalism and courtesy at all times.
- Manage scheduling, delegate tasks, and monitor performance to meet organisational goals.
- Support recruitment, training, and development of staff to foster a motivated and competent team.
- Oversee merchandising, sales strategies, and promotional activities to maximise revenue opportunities.
- Maintain organisational records, prepare reports, and handle administrative tasks with accuracy.
- Ensure compliance with health and safety regulations and organisational policies.
- Communicate effectively with staff at all levels, including conducting meetings and providing constructive feedback.
- Utilise organisational skills to manage multiple priorities efficiently within tight deadlines.
Qualifications
- Proven management or supervising experience within retail or sales environments.
- Strong leadership qualities with the ability to motivate and inspire teams.
- Excellent communication skills, both verbal and written; multilingual or bilingual abilities are advantageous.
- Demonstrable organisational skills with attention to detail in administrative tasks.
- Experience in merchandising, sales management, or retail management is preferred.
- Proficiency in time management and prioritising tasks effectively.
- Strong phone etiquette and interpersonal skills for engaging with customers and staff alike.
- Previous experience in team management roles demonstrating supervisory capabilities. This position offers an engaging environment for a proactive individual eager to lead teams towards achieving excellence while fostering a positive workplace culture.
Pay: £12.71-£13.71 per hour
Benefits:
Work Location: In person
