Job description - Scottsdale Golf - Fit Build Play - Birmingham
Job Title: Custom Club fitter including Putter Fittings & Club Building
As we expand, we are seeking talented and experienced Custom Club Fitter to join our retail team and deliver exceptional customer experiences.
Job Description:
As a Custom Club Fitter, you will play a pivotal role in ensuring that our customers receive the best-in-class service every day. You will work within a high-performing team, providing an exceptional fitting experience, and assembling golf clubs to industry-leading standards. Additionally, you will partake in the completion of day-to-day operations, and deliver the company's core principle of “Obsessing over our customer’s needs” - maximising your individual performance and sales opportunities.
Key Responsibilities:
- To work within a team of dedicated and talented retail staff to deliver outstanding customer service
- Provide exceptional in-depth custom fitting experiences and assemble golf clubs to exacting standards.
- Follow company policies and procedures to maintain a safe and efficient work environment.
- Partake in essential day-to-day aspects of retail operations, including customer service, merchandising, stock control, and security.
- Continually learn and evolve your knowledge to better the experience for our customers.
- Take ownership of personal development and attend monthly meetings with the Line manager to discuss future learnings.
Requirements:
- Golf Retail: 2 years (preferred)
- Custom Fitting: 2 years (preferred)
- PGA Membership (Preferred) A full PGA qualification is desirable but not essential. We understand that some of the best club fitters have years of experience and a vast knowledge of club fitting without having the PGA badge.
- Customer service experience
- Stock control and processing (preferred)
- Store merchandising experience (preferred)
- To take part in occasional promotional videos showcasing our facility
Benefits:
- Opportunity to work in one of the country's finest fitting centres.
- Potential for career progression within the company.
- 28 days holiday, including a bonus birthday day off after 12 months service.
- Competitive salary and earning potential, to be discussed in detail.
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme.
- Bonus schemes and commission pay.
Working hours will be over 5 days, working a rota basis with colleagues, therefore applicants need to be able to work flexibly between 9am and 6pm Monday-Friday and between 9am and 5pm Saturday-Sunday.
Fit.Build.Play is committed to revolutionising custom fitting and enhancing the customer experience through our 'Fit-Build-Play' facilities. If you are passionate about delivering excellence in retail and custom fitting, we want to hear from you!
Basic wage plus Additional pay:
- Bonus scheme
- Commission pay
Benefits:
- Company events
- Cycle to work scheme
- Health & wellbeing programme
Experience:
- Retail sales: 2 years (required)
- Club Fitting: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person at Warrington HQ & Manchester
If you are excited at the chance of being a part of this game changing service, please send a CV accompanied by a covering letter, detailing your relevant experience to [email protected]
Job Type: Full-time
Pay: £34,000.00-£39,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Store discount
Experience:
- Sports Retail: 1 year (required)
- Custom Fitting: 1 year (preferred)
Work Location: In person
