About the role
Dolphin Computer Access is a world leader in assistive software for people who are blind, partially sighted, or dyslexic. With a distribution network spanning over forty countries, Dolphin has earned a strong reputation for delivering high-quality products and outstanding customer service. Join us for a career that truly makes a difference!
We are seeking an ambitious and driven Sales Executive with a passion for sales and the ability to build strong client relationships. This role is ideal for someone looking to grow their career in a meaningful and dynamic sector.
Salary is negotiable, with a commission-based pay scheme included.
Responsibilities
- Meet and exceed individual sales targets
- Make outbound calls to qualify new leads and understand client needs
- Nurture prospects through the sales funnel, supporting them toward purchasing decisions
- Work collaboratively with colleagues to ensure successful software delivery and client satisfaction
- Address client questions and technical queries confidently and effectively
- Conduct regular, planned activities with key accounts to strengthen relationships and drive repeat business
- Develop in-depth product knowledge to clearly communicate value to both technical and non-technical audiences
- Deliver engaging product demos and webinars—virtually and in person
- Attend networking events and travel as required to support client relationships
- Share customer feedback with internal teams to support product and service improvements
Skills & Experience
Essential:
- Proven success in achieving or exceeding sales targets
- B2B sales experience
- Excellent written and verbal communication skills
- Strong presentation and negotiation abilities
- Proficient in Microsoft 365/Office
- Experience using CRM systems
- Willingness and ability to travel when needed
Desirable:
- Experience in account management
- Experience in SaaS or assistive technology sales
- Background in the education sector or knowledge of assistive technology
- Familiarity with NetSuite ERP and/or HubSpot CRM
Personal characteristics:
- We are looking for people who are self-motivated, enthusiastic, and results driven.
- You should demonstrate effective decision-making skills and be comfortable working under your own initiative.
- You will need to be organised and methodical in your approach to work
- Communication and team working skills are essential as you must be able to contribute to cross functional projects.
- Be keen to learn, share your ideas and support change.
- Everyone at Dolphin is expected to work in the spirit of our ethos of inclusivity.
Other benefits:
- 23 days paid annual leave, plus national holidays and offices closed from Christmas eve to New Year.
- Additional days leave available for Wellbeing Day. As a Mindful Employer, we are dedicated to supporting better mental health at work.
- Flexible and hybrid workplace: you choose which days to work from home and which days to work from the office
- Convenient location near the M5 with free on-site parking
- Workplace pension scheme
- Occupational sick pay and paid time off for appointments
- Annual salary reviews, performance bonuses, and commission
- Health Cash Plan (covering you, your partner, and dependents)
- Generous maternity, paternity, and adoption leave policies
- Modern parental leave options
Dolphin is a Disability Confident Employer and encourages applications from people with disabilities.
Please note, early application is encouraged as we may close this vacancy when we receive sufficient applications.
Job Types: Full-time, Permanent
Pay: £26,500.00-£31,000.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Work from home
Ability to commute/relocate:
- Worcester WR3: reliably commute or plan to relocate before starting work (required)
Experience:
Work authorisation:
- United Kingdom (required)
Work Location: In person
