Job Description
Located within Waterside Garden Centre in the beautiful Lincolnshire countryside village of Baston, our Record Shop is passionate about great music, excellent customer service, and creating a welcoming environment for every customer who walks through the door.
We are looking for a Part-Time Record Shop Customer Service Assistant to support the wider team in all areas of the business.
There are 2 positions available for between 15–20 hours per week, including alternate weekend work.
What We Are Looking For
- Someone with a genuine passion for music and vinyl records, with some previous retail or customer-facing experience
- Excellent customer service skills and the ability to create a friendly, welcoming atmosphere
- Someone who is organised, reliable, and able to work efficiently in a busy retail environment
- A team player who is hardworking, approachable, and enthusiastic
- Good attention to detail when pricing stock, organising records, and maintaining displays
- Confidence using a till system and handling customer purchases accurately
What We Offer
Our Customer Service Assistant receives some excellent company benefits:
- Staff discount in-store
- Training and development opportunities
- Friendly and supportive working environment
- Opportunities to expand music knowledge and product experience
- Company events and staff perks
The Duties Will Include
- Serving customers on the till and processing sales accurately and efficiently
- Delivering excellent customer service and offering recommendations when needed
- Sorting, organising, and restocking vinyl records and music merchandise
- Pricing stock and ensuring products are displayed correctly
- Assisting customers with finding records, genres, artists, and new releases
- Maintaining cleanliness and presentation standards throughout the shop
- General housekeeping duties including cleaning shelves, counters, and displays
- Supporting deliveries, stock checks, and merchandising tasks
- Working efficiently as part of a team in a fast-paced retail environment
- Ensuring every customer leaves the store fully satisfied
Job Types
Permanent, Part-time
Benefits
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
- Training and development opportunities
Education
GCSE or equivalent (required)
Experience
- Retail sales: 1 year (required)
- Customer service: 1 year (preferred)
- Interest in music and vinyl records (preferred)
Work Location
In person
Pay: From £12.75 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
