Looking for a role where you can genuinely make an impact?
Do you love building strong relationships and helping customers get the most from their IT systems?
Are you happiest when you’re trusted to get on with things and can actually see the results of your work?
This one could be for you.
This is a full‑time, permanent Business Development Manager role , working within a growing, forward‑thinking technology company that’s making a real difference to its customers.
You’ll be based from the Birmingham head office , with some travel to customer sites across the West Midlands and beyond .
In this role, you’ll take the lead on managing and growing existing IT accounts , while also having the opportunity—and expectation—to self‑generate new business .
You’ll act as a trusted advisor to customers, owning relationships end‑to‑end and helping identify where their technology setup can be improved or expanded.
Projects you’ll be involved in include:
- VoIP
- WiFi
- CCTV
- Structured cabling
Your focus will be on making sure everything runs smoothly from start to finish, while proactively spotting new opportunities —both within existing accounts and through your own business development activity.
This is an environment that values initiative.
You’ll be encouraged to:
- Grow existing relationships
- Proactively generate new customer opportunities
- Identify upsell and cross‑sell opportunities
- Add value, rather than just react to requests
What really matters in this role is your ability to build relationships , communicate clearly , and keep things running seamlessly—whether that’s with a long‑standing customer or a brand‑new one.
Ideally, you’ll:
- Have experience in IT account management and/or IT services sales
- Be comfortable self‑generating business as well as managing existing accounts
- Understand how technology supports organisations
- Ideally have some exposure to learning environments (desirable, not essential)
- Enjoy being trusted to run your own relationships, pipeline and workload
You’ll be joining a supportive team that:
- Celebrates success
- Encourages development
- Values initiative over micromanagement
- Recognises strong performance with competitive rewards and incentives
This is a business where autonomy is respected and effort is noticed.
- Basic salary of up to £40,000
- Strong OTE potential
- A role with real responsibility across both account growth and new business
- The chance to grow alongside a business that’s going places
If your CV isn’t fully up to date, that’s absolutely fine – send what you have and we can chat it through properly.
Coconut Lime is acting as a recruitment partner in sourcing candidates for this role on behalf of our client.
