A fantastic opportunity has arisen within the Outpatient Department in West Hertfordshire NHS Trust based at Watford General Hospital.
We are looking for a full-time Outpatient Receptionist, to work Monday to Friday.
Join our dynamic team where your skills will make a difference!
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Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.
To provide a first-class reception service to patients attending Outpatient services at the Trust, contributing to the overall efficient and effective running of all designated clinics.
Greet patients attending the Outpatient department in a warm and friendly manner and act as the first physical point of contact between patients and the Outpatient department.
To work closely with nursing and medical staff to ensure that any issues in clinic are raised immediately to maintain a high level of service to patients.
Manage the booking of designated follow up appointments via the Request list waiting lists, ensuring that these are booked efficiently and that any booking issues are raised immediately with medical staff to ensure patient care is not compromised.
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking
If you have a disability or long-term health condition and require support or guidance please contact
[email protected]If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
