Job Title Advice Worker (Ukraine Programme)
Salary: £16,854 (pro rata from £28,091 FTE for 35 hours per week) – Band 2
Hours: 21 hours a week (likely to be Mondays, Tuesdays and Fridays)
Contract: Fixed term until 31st March 2027, subject to a 3 months’ probation review
What is the main purpose of their role?
The Advice Worker (Ukraine Programme) will work in Ipswich and elsewhere in Suffolk and will be responsible for delivering advice and practical support for Ukrainian refugees living in the county under Ukraine Family Scheme, Homes for Ukraine Scheme, or Ukraine Permission Extension. They will ensure that all clients receive appropriate help and assistance, working either directly, via volunteers, or by signposting to other agencies.
What will the job entail?
The work will involve communicating with different agencies and individuals in a cohesive and clear manner to ensure that Suffolk Refugee Support is responsive and effective in overcoming the hurdles experienced by people housed across the county where fewer services are available. The role will involve helping Ukrainians to settle into life in the UK, offering practical support with health provision, schools and education for children, English language classes, applications for benefits and making referrals to the Employment and Training Advice team and/or Housing Advice Worker when relevant.
What you will need
See recruitment pack https://suffolkrefugee.org.uk/current-vacancies/
About us
Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services in order to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly on location with refugees and asylum seekers housed in accommodation across Suffolk.
Pay: £16,854.00 per year
Work Location: In person