Part-Time Credit Controller (2 Days per Week)
Location: Burgess Hill, West Sussex/Working from home
Hours: 2 days per week (flexible)
Salary: £15–£18 per hour based on 2 days equivalent per week, depending on experience
About Us
We are a well-established business based in Burgess Hill in the publishing and events industry with an international customer base. We are seeking a highly organised and tenacious Credit Controller to take ownership of our sales ledger and credit control function, ensuring customer accounts are maintained accurately and payments are collected promptly.
The Role
This is a varied, hands-on position that combines traditional credit control responsibilities with supporting financial administration. The successful candidate will be responsible for managing outstanding debt, maintaining accurate customer account records, and ensuring receipts are correctly allocated and reconciled.
You will work closely with our finance director and be confident in communicating with customers across different countries and time zones. After a period of training in the office, a hybrid approach to home/office working can be considered but you will need to work from the office when required.
Key Responsibilities
· Proactively chasing overdue payments by telephone, email and managing customer supplier portals. You will also use Chaser, the cloud-based accounts receivable and credit control software we use to set up debt chasing schedules.
· Managing the sales ledger and maintaining accurate customer account records.
· Ensuring all invoices which require them, clearly show correct purchase order numbers, as clients require.
· Building professional relationships with customers while remaining firm and persistent in securing payment.
· Investigating and resolving payment queries and account discrepancies.
· Updating and reconciling customer accounts within Sage 50 Accounts.
· Posting and allocating receipts and updating bank transactions.
· Monitoring aged debt reports and escalating concerns where appropriate.
· Accessing and maintaining customer supplier portals, ensuring invoices and supporting documentation are uploaded correctly.
· Reviewing subscription reports and ensuring receipts are recorded and allocated appropriately.
· Downloading event registration information from our online events platform and updating financial records accordingly.
· Assisting with bank reconciliations and other finance administration tasks as required.
· Producing regular reports on outstanding debt and collection activity.
Skills and Experience Required
· Previous credit control experience, ideally within a small or medium-sized business hopefully with an international client base.
· Strong working knowledge of Sage 50 Accounts.
Background Checks: Due to the sensitive nature of our financial data and bank accounts, the successful candidate must pass a Basic DBS check and sign a confidentiality agreement prior to a formal job offer.
Pay: £15.00-£18.00 per hour
Application question(s):
- Do you have a sound working knowledge of Sage 50 Accounts package?
Experience:
- credit control: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Burgess Hill RH15 9LH
