Based: Mereside Medical Practices (based at the Wilburton office, and as needed at our other practice locations at Cathedral Medical Centre, Haddenham Surgery, and Staploe Medical Centre)
Basis: 34 hrs per week
Salary: £25,877 FTE (NVQ2 and above qualified) but requiring Medicines Technician Training; Or £29,417 FTE (NVQ2 and above qualified) with completed Medicines Technician training.
Eligibility: You must be eligible to work in the UK and have daily access to a vehicle. You must hold a NVQ Level 2 or above qualification (or equivalent) in dispensing services
About Us
Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, we’ve grown rapidly and now employ more than 170 people across the three practices. We are people-centered in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.
Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.
We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.
The Role
We are looking for a medicines dispenser who holds a NVQ Level 2 or above in dispensing services (or an equivalent qualification) to join the Medicines Technician team. Reporting to the Deputy Medicines Technician Manager, you will be part of a team responsible for ensuring patients healthcare needs are met and providing support to our staff to ensure that we can offer an outstanding healthcare experience to every patient.
Your Responsibilities
- Support the Deputy Medicines Technician Manager in implementing agreed prescribing changes in line with our formulary
- Support safe prescribing by undertaking medication monitoring and medication reviews
- Implementing medication reconciliation through actioning hospital letters and new patient registrations
- Supporting patient queries through AskMyGP, emails, and telephone calls
- Assisting other departments with medication queries in line with SOPs and generating prescriptions
- Managing medication batch changes in line with formularies and national availability
- Maintain communication with local care homes and actioning requests from them
- Ensure any Dossett changes are made correctly, timely, and the pharmacy is informed of any changes
- Work in line with all current SOPs, formularies, guidance, and practice policies
You should have or be:
- NVQ Level 2 qualified dispenser (or equivalent) with experience in a Community Pharmacy or Dispensing Doctors environment
- Service-minded, driven to help others, and make the patient experience as positive and straightforward as possible
- Confident talking to patients from diverse backgrounds with diverse needs, with demonstratable experience of guiding patients through challenging conversations to a successful conclusion
- A diplomatic communicator and skilled listener
- Adaptable, responsive, and learning-minded in a fast-paced and rapidly changing environment
- Organised and methodical in your approach to ensure tasks are completed in a timely manner
- Adept at managing complexity and uncertainty in real time with patients
- Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems
- Competent in, and keen to learn, the use of technology and software to facilitate more collaborative effective working, and deliver a better patient experience
It would be an advantage if you also:
- Experience with SystmOne desirable but not essential
- Knowledge and experience of resources such as the BNF, the Drug Tariff, and the DM+D
This is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.
If you are interested in this role please send a CV and covering letter to:
[email protected]
Closing date: Friday 4 June 2026 – Please note we reserve the right to close this vacancy early. Please note that we will be interviewing on the 8 and 9 of June.
Pay: £25,877.00-£29,417.00 per year
Benefits:
- Bereavement leave
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Work Location: In person
