About FPCR
Established in 1957, FPCR is one of the UK's leading environment and design consultancies. Our multidisciplinary teams work across landscape architecture, ecology, urban design, masterplanning, architecture and arboriculture, delivering award-winning projects throughout the UK.
As an employee-owned business, we are committed to creating an engaging, supportive and rewarding workplace where people can develop long-term careers.
Why join FPCR?
Our team members can develop their career in a supportive environment, working on nationally significant and award-winning projects and collaborating with experts across multiple disciplines.
Benefits include:
- Flexible and hybrid working
- Compressed working week
- Employee Ownership Trust benefits
- Discretionary annual tax-free bonus
- Enhanced maternity and paternity pay
- Health cash plan
- Pension contributions
- Salary sacrifice car scheme
- Cycle-to-work scheme
- Professional membership support
- Ongoing CPD and training opportunities
(For a full details of our benefits, please see our Benefits Brochure).
About the Role
We’re looking to welcome a Junior IT Technician to our IT Team to support the continued growth of the business and increasing technical demand. This role is based at our Lockington office (near East Midlands Airport, M1 J24) and is ideal for someone at the start of their IT career who is keen to learn, get hands on experience, and grow their skills in a supportive environment.
Whether you’ve completed an apprenticeship, college course, work placement, or have some hands-on experience in a similar support role, we’d love to hear from you if you’re keen to learn, reliable, and ready to take the next step in your IT career.
You’ll join our IT team in a front of house support role, acting as the first point of contact for IT queries across the business. You’ll help users with day-to-day technical issues, support the delivery of IT projects, and play an active part in improving how IT support is delivered.
There may be occasional travel to our other offices, so a full driving licence and access to a vehicle is required.
Key Responsibilities
- Being the first point of contact for IT support requests
- Setting up, configuring, deploying, and maintaining end user PCs, virtual desktops, peripherals and equipment
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Logging, triaging, and resolving IT issues where possible, or escalating to the wider IT team when needed
- Managing support cases through to resolution in a timely and professional manner
- Gathering information on recurring issues to help identify trends and improve support processes and documentation
Skills and Experience
This role would suit someone who:
- Is driven, motivated, and enthusiastic about starting or developing a career in IT
- Takes ownership of tasks and enjoys seeing problems through to resolution
- Can work under their own guidance, using initiative while knowing when to ask for help
- Works well as part of a team, supporting colleagues and contributing positively
- Is confident, clearly spoken, and able to communicate with people at different technical levels
- Has a genuine interest in technology and a basic understanding of IT systems and support principles
Are you interested in working for FPCR?
If you're interested in joining FPCR and contributing to exciting projects across the UK, we'd love to hear from you. Please submit your application and CV using the link below.
If you have any questions about the role or working at FPCR, please contact our HR Manager at [email protected].
Deadline for Applications
The deadline for applications is subject to change, depending on level of interest. If you are interested in a position with us, an early application is advised. These will be reviewed as they come in, rather than waiting for the deadline.
Equal Opportunities
FPCR is committed to creating an inclusive workplace where everyone is treated fairly and with respect. We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Candidates must have the right to work in the UK.
