We are looking for a full time Receptionist to join our team and play a key role in delivering an exceptional guest experience from start to finish.
As the first point of contact, you will be responsible for creating a seamless and memorable journey for our guests — from the booking stage, through check-in, and throughout their stay. This is a fantastic opportunity for someone who genuinely loves people and thrives in a fast-paced hospitality environment.
What We’re Looking For
We’re seeking an individual with a true passion for hospitality and guest service. You’ll be someone who naturally builds strong relationships with both guests and colleagues, and who takes pride in going above and beyond.
The ideal candidate will be:
- A proactive, forward-thinking individual
- Friendly, approachable, and professional
- Passionate about delivering outstanding customer service
- A strong team player with a flexible, can-do attitude
- Ambitious and eager to learn and grow within the role
Key Skills & Experience
- Excellent communication and interpersonal skills
- A positive attitude and willingness to learn
- Strong attention to detail and organisational skills
- Previous reception or hospitality experience is desirable
- Experience with Guestline is preferred but not essential
- Good knowledge of the local area is a plus
What We Offer
- Competitive salary, including service charge tips
- Uniform and workwear provided
- Ongoing training and development opportunities
- Friends and family discounts
- Pension scheme (NEST)
- Free on-site parking
- Private health insurance
Shift Patterns:
7am - 3:30pm
2:30pm - 11pm
Job Types: Full-time, Permanent
Pay: Up to £12.71 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
- Private medical insurance
Licence/Certification:
- Driving Licence (required)
Work Location: In person
