A permanent position has arisen in our busy office for a full time experienced Administration Assistant to join the team.
Daily tasks will include;
-Being the first point of contact for all incoming phone calls
-Using Sage 200 database to process up to 40 customer orders per day and review the required technical specifications.
-Using Sage 200 database to dispatch customer orders and issue paperwork to the packing department and communicate with customers about their deliveries.
-Using Sage 200 database to maintain and update pricing records
-Processing and dealing with general email enquiries received to your own and shared mailboxes.
-Resolving customer delivery and order queries, liaising with production or external couriers
-Sending monthly statements of account to customers
-Scanning and filing of manufacturing paperwork
Required;
- Good communication skills, both written and oral
- Excellent attention to detail
- The ability to work under pressure to meet set deadlines
- A strong working knowledge of Microsoft Word and Excel
- An enthusiastic approach to work with a willingness to learn
Desired
- Experience processing orders with Sage 200 or similar system
- Experience reviewing drawings or working in a technical environment
- Experience in a customer service role
Job Types: Full-time, Permanent
Pay: From £26,936.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person
