Job title - Housekeeping Assistant
Report to: Head Housekeeper
Location: Set on a North Devon cliff top with an area of outstanding natural beauty wrapped around the hotel…. beauty that makes time stand still and provides a stunning backdrop whilst you ensure our guests receive customer service that matches the view! Sandy Cove Hotel is located next to its own stunning, private & secluded Beach and within a short drive to other amazing beaches off the Atlantic coastline. With ever changing seasons there is always a great reason for guests to visit Sandy Cove, ensuring our team are busy all year round.
With our 38 en-suite bedrooms, many of which have a stunning sea view, we’re looking for a team member who will add to the Sandy Cove magic and reflect the 4* status that our guests have rightly come to expect.
Alongside, with arguably, North Devons best wedding venue, our stunning new Spa facilities and 3 Rosette, Michelin recommended Seacliff restaurant, or our more family-oriented dining option of the Cove restaurant, the expectations and standards we set ourselves are high – can you match them?
Hours: The ideal candidate will be looking for between 25-40hrs per week, we are flexible and want work to fit your plans too, so let’s talk about how we can make this work for both of us!
We are looking for motivated individuals who have excellent communication skills and are a real people person. Cleanliness, efficiency, excellent time management and customer service are at the heart of this role and going above and beyond for your guests must be central to everything you do. The ability to work well in a team but equally confident to work effectively on their own, in sometimes high-pressured problem-solving situations.
The applicant will need some operational experience within hospitality as they will be responsible for exceeding our customers expectations, delivering great service and creating memories.
About You
· High standards of cleanliness, organisation and efficient.
. Ability to build strong relationships with customers and colleagues
· Ability to adapt approach to customer
·Good organisational skills, including excellent time management
· Good communication skills
· Driven and motivated - ability to work under pressure
· Warm and welcoming approach, confident manner
· Flexible and able to work weekends as the role involves weekend working (but not all weekends!)
We are happy to provide full training to the right candidates (we all have to start a new challenge sometime!) however, it goes without saying that experience would be great. The most important factor is your attitude! Do you want to know more? Do you think what it takes to be part of our great team? Contact us with your CV and why you’d be a great addition to the team.
What’s in it for you? As well as being employed by an award winning, respected and leading independent hotel, restaurant and wedding venue operator in the area, we are proud and happy to say our 21yrs + team are all paid above NMW levels for their respective age group. We also offer:
· Transport to and from work (exclusions apply but let’s talk about your situation first!)
· A birthday treat from the management (well it wouldn’t be a surprise if we told you!)
· Discount on food and drink for you and your family when not in work.
· Uniform you can be proud to wear (but not for a night out!)
· Development opportunities to help your career.
· Treats to make you smile when you reach various length of service achievements.
Job Types: Full-time, Part-time
Pay: £13.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
Experience:
- Housekeeping: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
