VL Aesthetics is an award-winning, medical-led aesthetics clinic committed to delivering exceptional, ethical and safe patient care. We are seeking a highly professional, warm and detail-driven individual to join our team as a Patient Experience & Front of House Coordinator.
This is not a standard receptionist role. You will be the first impression of our clinic and a key part of our patient journey.
Key Responsibilities:
- Managing incoming calls and enquiries
- Converting consultations and optimising diary flow
- Handling deposits and bookings
- Delivering outstanding patient communication
- Supporting post-treatment follow-ups
- Maintaining strict confidentiality and professionalism
We are looking for someone who is:
- Exceptionally well-presented and articulate
- Calm, organised and emotionally intelligent
- Experienced within private healthcare, aesthetics or luxury service environments
- Commercially aware and confident with diary management
- Passionate about delivering high standards
Part-time hours: 14 hours per week. Shifts will be Wednesday 10-6pm and Saturday's 10-4pm.
If you are passionate about patient experience and want to be part of a growing, respected clinic, we would love to hear from you.
Job Type: Part-time
Pay: From £12.21 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
