Are you an organised, compassionate individual who thrives on helping others?
Do you have a background in administration or customer service and want to make a real difference in people’s lives?
Trinity Medical Centre is looking for full-time and part-time Patient Care Coordinators to join our dedicated team, supporting over 25,000 patients right in the heart of Hove.
Why Join Us
As part of the Trinity Medical Centre team, you’ll be working in a modern, welcoming healthcare environment alongside supportive colleagues who truly care about making a difference.
We offer:
- A friendly, team-oriented workplace
- Opportunities for professional growth and career development
- A competitive employment package
- A fantastic location in central Hove
About the Role
This is a varied and rewarding position where no two days are the same.
As the first point of contact for our patients—whether over the phone, via email, or in person—you’ll play a vital role in ensuring every interaction is handled with care and professionalism.
Your main responsibilities will include:
- Booking and managing appointments using our clinical system
- Greeting patients and managing front desk enquiries
- Handling patient queries via phone, email, and face-to-face communication
About You
You don’t need previous experience in general practice — we’ll provide training and support. What matters most is your attitude and approach.
We’re looking for someone who:
- Is a confident, clear communicator with great interpersonal skills
- Can stay calm under pressure and handle a busy workload efficiently
- Works well both independently and as part of a supportive team
- Is organised, reliable, and proactive
Shift patterns:
27.5 hours
MON 11.30-18.30
TUE 9.00-18.30
WED 8.30-15.30
FRI 12.00-18.30
33.5 hours
MON 10.00-18.30
TUE 13.30 - 18:30
WED 8.30-15.30
THR 8.30-14.30
FRI 9:00 - 18:30
Interested?
Please send your CV (and a brief cover letter explaining why you’d be a great fit) to [email protected], along with your preferred shift patterns or hours.
If you’d like to discuss the role or have any questions, feel free to reach out via the same email.
Please note: due to the high number of applications, if you haven’t heard from us within two weeks, unfortunately you have not been shortlisted this time.
Job Types: Full-time, Permanent
Pay: From £13.19 per hour
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
