About Us
We are a successful and growing education company delivering high-quality services to schools and colleges across the UK. Due to continued growth, we are looking for a highly organised and detail-oriented Administrative Assistant to join our small, dynamic team.
The Role
This is a varied and fast-paced role where you will be at the heart of the business, supporting management, consultants, and the sales team. You’ll act as the first point of contact for clients while ensuring the smooth day-to-day running of administrative operations.
The role is ideal for someone who enjoys working with data, producing reports, and ensuring accuracy in everything they do.
Key Responsibilities
Customer Service & Communication
- Act as the first point of contact, managing calls and emails
- Provide accurate information and guidance to clients and stakeholders
- Respond to enquiries and Issue communications to prospective and existing clients
Administration & Office Support
- Create, edit, and manage documents using Microsoft 365 and SharePoint
- Carry out general administrative duties including filing, mailing, and records management
- Coordinate consultant bookings, including travel and accommodation arrangements
- Manage incoming and outgoing post and deliveries
- Support event coordination, including attendee lists and client communication
Data & Systems Management
- Maintain accurate customer records within CRM systems
- Update portals and respond to related queries
- Ensure all data is kept up to date and compliant
Content & Quality Assurance Support
- Proofread reports, articles, and external content
- Ensure branding, layout, and formatting standards are met
- Support marketing activities and website updates as required
About You
We’re looking for someone who:
- Has 2-3 years' administrative experience, ideally in a busy or educational environment
- Is highly organised with exceptional attention to detail
- Is confident communicating with a range of stakeholders
- Is proficient in Microsoft Office 365
- Able to manage multiple tasks and priorities effectively
- Can work independently, use initiative, and meet deadlines
- Experienced in administrative or office support roles (preferred)
- Familiar with CRM systems (desirable)
Why Join Us?
- Supportive and collaborative working environment
- Opportunity to develop your skills across administration, systems, and communications
- Be part of a team that values professionalism and excellent service delivery
Additional Information
- Working Hours: Monday to Friday
- Location: Derry (must be able to reliably commute or relocate)
- Experience Required: Minimum 2 years administrative experience
Pay: £26,000.00 per year
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Work Location: In person
