Role Overview
As a Supplier Networks Specialist, Intercultural you will contribute to Sirva’s success by managing our intercultural trainer and RC network onboarding, contracting, and set up processes. You will provide coaching to the trainer network, maintain data integrity of our network in Sirva’s systems, and provide support for intercultural online tool suppliers.
What You’ll Be Doing
Manage Intercultural Trainer Sourcing, Onboarding and Contracting 45%
- Lead generation and qualification process for potential new trainers
- Process and assimilate new Intercultural Suppliers into the Intercultural Supplier Network and update systems with supplier profile information. Monitor and address supplier emails in Intercultural Supplier Maintenance mailbox.
- Work with finance teams - enrollments, procurement, invoicing – to ensure supplier profiles are updated and accurate
Intercultural Supplier Network and Systems Support 45%
- Set-up Trainer systems and credentials, address access issues in ReloAccess, Teams, LXP, CultureWizard
- Manage process for local IC trainer billing in Brazil, China, India
- Provide process, systems & tools coaching by email or phone to Intercultural Suppliers
- Manage LXP trainer training process
- Maintain data integrity and quality control in systems (Service Engine, Teams, Zycus, LXP)
- Manage RC onboarding process
- Coordinate Trainer Training/Refreshers (individual coaching), including OAI/GAI/Repat development needs
- Maintain Trainer Handbooks and Guides
- Support Manager with Trainer Development needs
Online Tools Supplier Support 5%
- Coordinate with Intercultural online tools suppliers: Issue resolution – tech, site access issues for IC trainers; Run site access reporting as needed
- OAI/GAI Admin site management – training and operational support to IC team, when needed, update group code expiry on annual basis
Special projects 5%
- Assist Intercultural Team with project work as needed which may include preparing PowerPoint documents for internal and external client presentations, updating training materials, supplier forms, evaluation reports and trainer scorecards, etc.
What You Bring to SIRVA
- College/University degree or equivalent
- Proficient in Excel, Word, and PowerPoint
- Native Level of English
- Other Language skills
- One year in Relocation Industry OR one year in supply chain management role
- Experience of living abroad or working with different cultures
- Experience in client/assignee relationship management and transactional supplier management
- Key Competencies:
- Solid interpersonal and verbal communication skills
- Well-developed problem solving/decision making skills
- Clear ability to present solutions; solve issues and be a supplier, client and internal advocate
- Ability to be proactive and to work on own initiative
- Attention to detail and highly organised
- Solid negotiating and analytical skills
- Flexibility to work across time zones
- You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation
At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:
- Position Title: Supplier Networks Specialist, Intercultural
- Salary Range: $50,000-$62,000 USD
- Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees
Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.
For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.
- Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
- Vacancy Status: This posting reflects an existing vacancy within our organization.
