Job Title: Office Assistant Apprentice
Apprenticeship: Business Administrator Level 3 Apprenticeship
Location: Worthing
Salary: £16,500 - £17,500 per annum
Hours: Full-time
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Benefits
- Opportunity to work within a growing telecommunications business
- Varied role with ongoing development opportunities
- Supportive office-based team environment
- Opportunity to grow responsibilities as the business develops
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Requirements
- Good organisational and time management skills
- Strong attention to detail
- Good communication skills
- Computer literate and confident using IT systems
- Ability to work independently and as part of a team
- Willingness to learn within a fast-paced environment
- Customer-focused and proactive approach
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Responsibilities for an Apprentice
- Answer incoming customer calls and provide administrative support
- Assist with processing internet orders and updating customers
- Liaise with purchasing teams regarding stock and outstanding orders
- Provide parcel tracking updates, PODs and delivery information
- Monitor courier dashboards and shipment updates
- Support returns processing and raise supplier returns where required
- Assist with processing refunds and customer collections
- Support other departments during busy periods and annual leave cover
- Maintain accurate records and update internal systems
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Apprenticeship Information
You will be enrolled on the Business Administrator Level 3 Apprenticeship, typically completed over 18 months. This includes:
- Regular workplace-based learning supported by your training provider and line manager
- A minimum of 6 hours per week of off-the-job training
- Development of skills, knowledge and behaviours aligned to the apprenticeship standard
- Completion of a portfolio and end-point assessment
- Functional Skills support in English or Maths if not previously achieved at Level 2
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Prospects
Once you have completed your apprenticeship there will be the opportunity to potentially progress into a permanent role within the business, with increased responsibility and development opportunities.
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For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon – Fri, 9:00am – 5:30pm).
Pay: £16,500.00-£17,500.00 per year
Work Location: In person
