About Us
Metropolitan Gaming is about more than the games or the buzz of the venue.
It’s about energy. Atmosphere. Service that’s sharp and in sync with the moment.
Driven by people, we’re a diverse, close-knit team who back each other, celebrate wins and create great experiences together. If you’re upbeat, curious and ready to get involved, you’ll feel at home here. Personality matters. Every shift is a chance to make your mark.
Why Join Us
A place to grow, not just a job. You’ll be recognised for great work and given opportunities to build your skills and grow your career
Alongside competitive pay, you can also:
- Service charge and tips
- Enhanced pay after midnight
- Discounts and perks across travel, retail, hospitality and wellbeing
- Company pension scheme and life insurance cover
- Discount on Food and non-alcoholic beverages across all venues
- Season ticket loan and cycle to work scheme
- Refer a friend bonus reward
Main Responsibilities
To prepare and produce food to the highest standard in a prompt and timely manner while following the specifications given by Senior Kitchen team. To supervise and control the work of the Commis Chefs.
Essesntial Skills:
- Pro-active attitude with the ability to work unsupervised
- Experience working in a commercial kitchen
- Ability to motivate junior team members
- Qualification in Food Safety
- Knowledge of the Club & Company Health & Safety and Hygiene procedures
- Good communication skills with peers and superiors and other departments
- Able to communicate in clear and concise English
- Organised and methodical
- Upbeat and positive attitude
Main Duties
- Report promptly for duty suitably dressed in clean chef uniform.
- Ensure that punctuality is kept at all times.
- Prepare and produce food to the highest standard and specifications given by Senior Kitchen staff.
- Manage the kitchen when you are the most senior person on shift.
- Liaise with the Head Chef/Sous Chef to obtain a supply of stocks and stores according to menu requirements.
- Check stock rotation and proper storage of cooked and uncooked food.
- Keep his/her section always tidy and clean.
- Adhere strictly to the food hygiene regulation.
- Adhere strictly to the Health and Safety regulations.
- Ensure that the kitchen is kept tidy, fresh and properly stocked as required.
- Fill in any position required by Head Chef/Sous Chef.
- Check, prepare and supervise preparation of food, to the highest standards set by the company.
- Motivate and train junior staff members while on the job.
- Report any fault of equipment immediately to Sous Chef or Head Chef.
- Ensure complete confidentiality relating to all matters concerning the Company.
- Lead by example in relation to displaying the four key behaviours of the Customer Service model.
- Ensure that all areas of the kitchen are maintained to a high standard at all times and ensure any maintenance requirements are reported and promptly actioned.
Service Behaviours
Our chefs are expected to always demonstrate our key service behaviours:
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
- Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.
Please Note: You must be aged 18 or above and have the right to work in the UK
This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.
