Overview
To support continued growth and improve operational efficiency across Solarfix, we propose the creation of a new role: Sales Support Executive.
This position will provide structured support across the Sales team. This role is designed to enhance customer experience, improve internal workflows, and increase productivity across key departments.
Why This Role Matters
As Solarfix continues to grow, we’re investing in smarter processes, stronger customer experiences, and better support across our teams.
The Sales Support Executive will play a key role in helping us scale efficiently, ensuring our sales, operations, and customer service functions are seamlessly connected and consistently delivering a high-quality experience.
This role is about adding structure, pace, and consistency to the way we work. You’ll help refine workflows, strengthen communication across departments, and make sure every customer journey — from first enquiry to final handover — feels professional, organised, and effortless.
By supporting multiple areas of the business, you’ll help us move faster, work smarter, and continue raising the bar for service in the renewable energy sector.
What You’ll Be Doing
Sales & Commercial Support
- Supporting the sales team with follow-ups, surveys, and documentation
- Helping convert enquiries into confirmed projects.
Location:
- Based in Mallusk Business park
- Open-plan upstairs area of the new office
- Direct report to Head of Sales and Marketing
Workload Analysis & Time Allocation
To assess the viability and necessity of the role, an estimated weekly workload has been calculated based on current activity levels.
Sales Support
New Lead Follow-Up
- Average leads: 500 per month
- Contacting all new leads in a timely and fashionable manner.
- Ensuring all leads are communicated with and details recording regarding their needs
- Planning and booking surveys for technical surveyors to carry out on site.
- Making approx. 100 calls per day on pre warmed leads.
- Using CRM to record and plan
Sales & Commercial Support
- Supporting the sales team with follow-ups, surveys, and documentation
- Helping convert enquiries into confirmed projects
- Providing cover for site surveys during annual leave (training provided)
What We’re Looking For
Essential Skills
- Highly organised with excellent attention to detail
- Confident communicator (phone, email, and internal teams)
- Ability to prioritise and manage multiple tasks
- Proactive mindset — you don’t wait to be told what to do
- Comfortable with tech, systems, and learning new tools
Desirable Experience
- Experience in admin, operations, sales support, or customer service
- Background in construction, energy, or technical industries (bonus, not essential)
- Experience working across multiple departments
What You’ll Get in Return
- Competitive salary
- Private medical and dental insurance
- 32 days holiday
- Company pension
- Free on-site parking
- Training and development opportunities
- A supportive, ambitious team environment
- The chance to play a key role in a fast-growing renewable energy company
Most importantly, you’ll have real responsibility, visibility, and influence and not just a task list.
Who This Role Is Perfect For
This role is ideal for someone who is:
- Ambitious and wants to grow with a company
- Naturally organised and calm under pressure
- Comfortable working across teams
- Excited by variety rather than routine
- Ready to step into a central role in a growing business
Pay: £25,500.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
- Private medical insurance
Application question(s):
- Able to commute to office daily?
Work Location: In person
