What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
The Field Service Engineer is the technical bridge between Timken and our customers, ensuring peak performance, reliability, and longevity of mission-critical equipment through on-site expertise and troubleshooting.
The role strengthens our position as a trusted technical partner by diagnosing complex issues, driving root-cause resolution, and supporting sales through insight-driven solution development.
Timken — Field Service Engineer (UK-based, frequent travel to Nordic regions)
Are you a hands-on engineering professional who thrives on solving complex mechanical problems on site and building lasting customer partnerships? Timken is a global leader in engineered bearings and power transmission .This role is UK-based with extensive travel across UK and the Nordic region to deliver high-impact reliability solutions for mission-critical equipment.
What you’ll do
- Manage and develop technical relationships with key customers across the UK and Nordic regions, working closely with Sales to deliver Timken’s service offering.
- Maintain a strong customer-facing presence following a strategic call plan (50% planned proactive visits, 50% responsive support), prioritising face-to-face engagement and travel.
- Diagnose complex failures, lead root-cause analysis, and drive corrective actions to improve equipment reliability and reduce downtime.
- Deliver high-quality technical training (formal and informal) to customers and internal teams, ensuring successful knowledge transfer.
- Use QIM systems for complaint and damage analysis, ensuring thorough documentation and follow-through to closure.
- Act as the key link between field operations and internal functions (Technical, Product Management, Quality, Sales), providing accurate field feedback and supporting cross-functional resolution and opportunity development.
What we’re looking for
- Engineering qualification (HNC/HND or degree in engineering/design/technical discipline) or completion of a time-served apprenticeship with substantial field experience.
- Minimum 4 years’ post-apprenticeship field experience (or equivalent) with hands-on mechanical capability and strong engineering instincts.
- Proven experience with rotating equipment, bearings, gearboxes, or similar power transmission systems; comfortable performing metrology and measurement to imperial and metric standards.
- Strong verbal and written communication skills, confident presenting to customers and producing clear technical reports.
- Self-motivated, organised, and target-focused with the ability to prioritise and manage multiple tasks in a dynamic environment.
- Proficient in Microsoft Office, basic CAD, and technical reporting tools; business systems/ERP familiarity desirable.
- Valid UK driving licence and passport; willingness to travel frequently and stay on assignment in the Nordic region.
- Nordic language skills (Swedish/Norwegian/Danish/Finnish) are beneficial but not essential.
What success looks like
- Measurable improvements in customer equipment reliability and reduced downtime following interventions.
- High customer satisfaction and strengthened long-term customer relationships.
- Clear, timely technical reports and QIM-driven resolution of complaints and damage cases.
- Effective knowledge transfer that increases customer and internal capability
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
