Job description
- Welcoming guests and checking their details against their bookings
- Entering/accepting bookings
- Checking guests out, taking payments and returning deposits
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
Job Type: full time
Salary: £13 per hour
Benefits:
Schedule:
- Night shift
- 36 hours a week
- 9pm - 9am
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (preferred)
Work Location: In person
Pay: Up to £13.00 per hour
Ability to commute/relocate:
- Liverpool L1 9JG: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
