Overview
We are seeking an experienced and enthusiastic Head Barista to lead our team in delivering exceptional coffee and customer service. The ideal candidate will possess a passion for coffee, excellent organisational skills, and a commitment to maintaining high standards of food safety. This role offers an exciting opportunity to oversee daily operations, mentor team members, and ensure a welcoming environment for all customers.
Duties
- Lead and motivate the barista team to deliver outstanding coffee and service standards
- Prepare and serve a variety of coffee beverages, ensuring consistency and quality
- Oversee food safety procedures, including proper handling and storage of ingredients
- Manage daily opening and closing routines, including cleaning and maintenance of equipment
- Assist with food preparation tasks as needed, such as assembling snacks or light meals
- Ensure efficient order processing through effective time management and organisation
- Maintain stock levels, place orders, and manage inventory to prevent shortages
- Provide training and support to new staff members to uphold company standards
- Handle customer queries or complaints professionally, ensuring a positive experience
Requirements
- Proven experience as a barista, with a strong understanding of coffee preparation techniques
- Prior leadership or supervisory experience in a café or food service environment is desirable
- Knowledge of food safety regulations and best practices in food handling
- Excellent organisational skills with the ability to manage multiple tasks simultaneously
- Good basic maths skills for cash handling and inventory management
- Strong time management skills to ensure smooth service during busy periods
- Experience in serving customers with professionalism and friendliness
- Ability to work efficiently under pressure while maintaining attention to detail
This role is perfect for someone passionate about coffee culture who enjoys leading a team in a dynamic environment. We value dedication, professionalism, and a friendly attitude towards both colleagues and customers.
Pay: From £12.71 per hour
Benefits:
- Discounted or free food
- Employee discount
Ability to commute/relocate:
- Hounslow TW3 1HG: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista: 1 year (required)
Work Location: In person