Job Title: Multi Trade
Contract Type: Permanent
Salary: £33,056.00
Working Hours: 40 hours per week
Working Pattern: Monday–Friday, full-time
Location: Aintree (Liverpool City Region)
If you share our values and are excited about making a significant impact at Riverside, apply now and tell us about the fantastic skills that you can bring to our team. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we are unable to offer sponsorship.
The difference you will make as a Multi Trade
You will work as part of Riverside’s Home Response Team, delivering high‑quality remedial and maintenance works across Riverside’s housing stock within the Liverpool City Region. You’ll ensure repairs are completed efficiently and to a high standard, while providing excellent customer service and fostering positive relationships with our residents. The successful candidate will be provided with a company van, fuel card and all PPE.
We are looking for someone with:
- Experience within the construction sector.
- A good understanding of legislation in maintenance and property management.
- A minimum of NVQ Level 2 in an associated building craft.
- A full UK driving license held for at least one year.
- Their own tools and a strong focus on customer care.
- Good customer service skills
- Effective communication skills, both oral and written
- Self-motivated, assertive and confident
Why Riverside?
At Riverside. We’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 25 days’ holiday plus bank holidays
- Investment in your learning, personal development and technology
- A wide range of benefits
- A company vehicle and mobile phone for work purposes
Diversity and Inclusion at Riverside
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the advertised deadline, so please apply early to be considered.
Role Profile
The role is to carry out general multi trade works and sites that will mainly be Empty Homes and the locations will be across the Liverpool City Region. The successful candidate will be provided with a van, fuel card and all PPE.
Role Responsibilities
- Carrying out general multi trade activities including plumbing, tiling, plastering, joinery etc.
- Carrying out routine carpentry and plumbing tasks as required.
- Completing works in accordance with the current Building Regulations Approved Documents and the Regulatory Reform (Fire Safety) Order 2005.
- To work flexibly as part of a team to deliver the annual component replacement target.
- Responsible for carrying out all jobs allocated via our job management system and to meet with all necessary system requirements from start through to completion.
- Responsible for maintaining, replenishing and keeping records of materials issued for van stock .
- Ensuring Health and Safety procedures and processes are followed at all times.
- Demonstrate excellent customer service standards and a work ethic that avoids complaints.
- Responsible for carrying out other duties as deemed necessary by your line manager. If these duties are of a greater level of responsibility or skill of those required in the post then full training and appropriate supervision will be provided.
- Ensure that responsibilities for Health and Safety are properly understood and discharged as defined in businesses Health & Safety Policy and that Health & Safety concerns are promptly and clearly communicated to the appropriate people.
- Comply with the Equal Opportunities and Diversity Policy.
- Comply with the data protection act (all employees will not disclose or make use of for their private advantage any information held on record which is not available to the public).
- To carry out any other reasonable duties as required.
Additional Information
- The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in the Liverpool Region.
- The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
- In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
- The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
- For roles requiring the use of respiratory protective equipment (RPE), employees must be clean-shaven where the mask seals to the face. If you have a medical or religious exemption, please discuss this with the recruiting manager. Alternative mask options may be available, with Riverside covering associated calibration and component costs.
Person specification
Essential Knowledge & Experience
- A minimum of NVQ Level 2 in an associated building craft.
- Have a UK driving license held for at least 1 year.
- Good customer service skills.
- Effective communication skills, both oral and written.
- Self-motivated, assertive and confident.
Desirable
- Proven track record of problem solving, identifying and resolving issues promptly.
- Previously worked in social housing.
- NVQ 2 or NVQ 3 qualifications in joinery and/or plastering, and /or tiling would be desirable.
Applications may close before the advertised deadline, so please apply early to be considered.
Due to the high number of applications that we are currently receiving, we regret that we are unable to respond to every application.
#TRAD
Job Types: Full-time, Permanent
Pay: £33,056.00 per year
Benefits:
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Application question(s):
- Have you held a full UK driving licence for at least 1 year?
- Have you had any accidents in the last 5 years? (if yes, please explain)
- Do you have experience driving vans? (if yes, please explain)
- Have you had any motoring convictions in the last 5 years, or do you have any pending? (if yes, please explain)
- Have you previously worked for Riverside?
Work Location: In person
