The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Location: Martinwells Centre, Civic Office
Salary: Grade 6, £26,403 - £27,255 pro rata (pay award pending)
Contract Type:
Post 1: Permanent, Full time, 37 hours per week (Martinwells Centre)
Post 2: Temporary fixed term until 31st March 2028) part time, 30 hours per week, 4 days per week (Civic Office).
This post is considered as a suitable secondment opportunity. If you wish to apply on a secondment basis you should seek the necessary approval from your current employer prior to making an application.
Please state clearly on your application form which post(s) you wish to apply for
Closing date: 27th July 2026
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Neighbourhood Support Officer.
We are currently recruiting a Neighbourhood Support Officer for the Central and South Neighbourhoods Team. The post is a pivotal part of a team who support the communities of Doncaster to be strong, active and resilient.
Duties include:
To work within an inspiring team of neighbourhood-based staff within a geographical location. Supporting an all age service in:-
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Community engagement
- Capacity building
- Community cohesion
- Diversionary and community safety activities
- Local and national programmes such as Wellbeing, Early Intervention and Prevention, Low Level Crime and ASB, Supporting Families and Community Led Support.
Duties will include:
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To support the community planning and consultation process including involvement in community engagement such as Community Impact Surveys and Community events
- To facilitate and support a number of multi-agency and community meetings ensuring that action schedules, performance updates are provided and maintained
- To research information, carry out analysis and interpretation of different types of data and information from a variety of sources
- Coordinate, support and facilitate community events and activities for the range of themes within the service supporting early intervention of issues and helping to build community capacity and community resilience.
- Contribute to Ward Member and wider officer / service briefings, prepare presentations, statistical information, correspondence, good news, press releases and other associated literature as required to progress community priorities plans
- Work closely with area team staff to coordinate and increase community volunteers
- Collate and maintain data / intelligence to support community profiles, community plans and support wider community development, area and service planning.
What you will bring to the role:
We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.
Details on what it is like working for us (service/team):
We work in partnership to build on a community’s and individual’s strengths and assets, improving quality of life and wellbeing and helping people to remain independent and in their own homes and communities for longer.
We are looking for hardworking and conscientious people to work in a busy environment, providing an essential and valuable service to our customers and partners. The ideal candidates will be well-organised and flexible, with excellent communication skills and the ability to process sensitive information in line with General Data Protection Regulations. They should also be confident, outgoing, non-judgemental and resilient.
Further details about the responsibilities and requirements of the roles are contained in the job profile and role summary.
In return for your contribution, we offer:
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Competitive leave entitlement
- Generous local government pension scheme
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
- More information on benefits can be found in the attached benefits booklet.
Shortlisting date: Tuesday 28th July 2026.
Interview date: Monday 3rd August and Tuesday 4th August 2026.
We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.
The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email (
[email protected]) or visit the Advance website (www.advancedoncaster.co.uk) to discover the support available.
City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.
We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.