Online casino Work, Jobs in England (with Salaries)

Customer Service Specialist (iGaming online)
Onyx Gaming —Colchester
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Data Analyst
Betway Group —London
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Employee assistance programme
- Employee discount
Casino Marketing Lead
BetGoodwin —Uckfield
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
12d
Casino Operations Executive (Crypto)
Arena Entertainment —London
- Marketing
- Analysis skills
- Presentation skills
CRM Executive
Betway Group —North London
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Regional Safer Gambling Manager
Admiral Slots —Gateshead
- £46,340 a year
- Weekend availability
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
8d
Kwik Tan Assistant
Admiral Slots —Gravesend
- £12.75 an hour
- Part-time
Quick apply
Associate Game Producer
Light & Wonder —Chiswick
- Full-time
- Communication skills
Receptionist
Genting —Plymouth
- £12.75 an hour
- Part-time
- Customer service
- Front desk
- IT
- Employee assistance programme
Quick apply
Product Business Analyst
Eeze —London
- Hybrid work
- English
- Analysis skills
- Agile
- Annual leave
- Employee assistance programme
Assistant Accountant
Betway Group —North London
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Employee assistance programme
- Employee discount
Trainee Croupier/Dealer
Genting Casinos —Leicester
- £26,622 a year
- Weekend availability
- Maths
- School
- Employee assistance programme
Quick apply
Associate Corporate Development
Betway Group —North London
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Employee assistance programme
- Employee discount
Trainee Croupier/Dealer
Genting —Leicester
- £26,622 a year
- Weekend availability
- Maths
- School
- Employee assistance programme
Quick apply
Security Officer
Genting —London
- £29,993 a year
- Weekend availability
- Customer service
- Leadership
- Employee assistance programme
Quick apply
7d
Product Support Technician
Blueprint Operations Ltd —Newark-on-Trent
- Full-time
- Microsoft Word
- Analysis skills
- Computer skills
- Store discount
- Health & wellbeing programme
Quick apply
3h
Staff Platform Engineer - Core Platform- UK & Ireland
Fanatics Betting & Gaming —London
- £111,100 - £151,200 a year
- Full-time
- Remote
- DevOps
- Java
- AWS
Quick apply
CRM Executive
Dazzle: Commercial & Office Cleaning | London —London
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
Quick apply
Accounts Payable Clerk
The Rank Group —Maidenhead
- Hybrid work
- Microsoft Outlook
- Work from home
- Life insurance
Quick apply
1d
Social Media Specialist (Betway Scores)
Betway Group —London
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount

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online casino jobs near england

Customer Service Specialist (iGaming online)

Onyx Gaming
Colchester

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office
Continuous improvement
Financial services
Communication skills
A Level

Full job description

About the Role

Onyx Gaming is redefining online gambling in the UK with data-driven insights and exceptional player experiences. As a Customer Support Specialist, you’ll be at the heart of our player support team delivering fast, informed, and friendly assistance across sportsbook, casino, and gaming products.

If you thrive in high energy environments and enjoy combining your passion for sports, iGaming, or trading with meaningful customer interactions, this role offers the perfect opportunity to grow in a dynamic and regulated industry.

Key Responsibilities

Provide first-class support through live chat, email, and other support channels.
Resolve account queries, login issues, and general customer enquiries.
Process customer deposits, withdrawals, and payment-related requests.
Complete customer verification (KYC) and document reviews in line with company procedures.
Investigate routine payment queries, account discrepancies, and transaction issues.
Maintain accurate customer records and case notes.
Identify and escalate complaints, Safer Gambling interactions, and high-risk accounts.
Detect potential fraud, account security concerns, and duplicate accounts, escalating where appropriate.
Support operational reviews, quality checks, and AI/automation analysis where required.
Educate customers on responsible gambling tools, account features, and company processes.
Work collaboratively with internal teams to resolve customer issues efficiently.
Share ideas and feedback to support continuous improvement.
Maintain knowledge of UKGC regulations, company policies, and operational procedures.
Work flexibly on a rota basis to support business requirements.

What We’re Looking For

Experience helps, but attitude is everything. We want people who roll their sleeves up, don’t get fazed when things get busy, and genuinely care about getting it right for the customer. This industry moves fast and isn’t always straightforward so resilience and a positive outlook go a long way here.

A passion for sports, gaming, or the iGaming industry.
Previous customer service experience, ideally within online gaming or financial services.
Excellent written communication and problem-solving skills.
Strong attention to detail and the ability to work accurately under pressure.
Comfortable using Microsoft Office and multiple internal systems.
An understanding of Responsible Gambling and regulatory requirements is desirable.
A positive team player with a customer-first mindset.
Able to adapt and stay calm in a fast-moving environment.

Join Us

If you’re someone who takes pride in their work, keeps a positive attitude when it gets tough, and wants to be part of a team that’s building something good we’d love to hear from you. Apply today. Hybrid working opportunities dependent on distance from office.

Pay: From £25,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Application question(s):

Why do you think most people gamble, and why do they keep gambling?
When something goes wrong at work, how do you usually decide what was responsible?
Why do processes exist in organisations, and when do they become a problem?

Why do some people work much harder than others, even in the same role?
What do you think separates people who improve over time from those who don’t?
Why do some people stay stuck in the same problems for years?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

online casino jobs in england

Customer Service Specialist (iGaming online)

Data Analyst

Casino Marketing Lead

Casino Operations Executive (Crypto)

CRM Executive

Regional Safer Gambling Manager

Kwik Tan Assistant

Associate Game Producer

Receptionist

Product Business Analyst

Assistant Accountant

Trainee Croupier/Dealer

Associate Corporate Development

Trainee Croupier/Dealer

Security Officer

Product Support Technician

Staff Platform Engineer - Core Platform- UK & Ireland

CRM Executive

Accounts Payable Clerk

Social Media Specialist (Betway Scores)

I want to receive the latest job alerts for online casino in england

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