Raffles hotel Work, Jobs in London (with Salaries)

Concierge Coordinator, The Savoy Hotel
FAIRMONT —London
- £32,338 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
19h
All-day Dining Server (Casual 0-hour Contract), The Savoy Hotel
FAIRMONT —London
- £18.27 an hour
- Weekend availability
- Serving
- Hospitality
- English
- Employee discount
Quick apply
11d
Steward (Casual, 0-hour Contract), The Savoy Hotel
FAIRMONT —London
- £15.68 an hour
- Weekend availability
- Hospitality
- Hotel
- Human resources
- Employee discount
Quick apply
11d
Cloakroom Attendant, The Savoy Hotel
FAIRMONT —London
- £33,853 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee discount
Quick apply
Laundry Attendant, The Savoy Hotel
FAIRMONT —London
- £33,853 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
7d
Night Laundry Attendant (24-hour per week), The Savoy Hotel
FAIRMONT —London
- £16.28 an hour
- Weekend availability
- Hospitality
- Hotel
- Human resources
- Employee discount
Quick apply
Barback, The Savoy Hotel
FAIRMONT —London
- £36,727 a year
- Full-time
- Hospitality
- Bar
- English
- Employee discount
Quick apply
Bar Host, The Savoy Hotel
FAIRMONT —London
- £37,996 a year
- Weekend availability
- Serving
- Hospitality
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Bartender, The Savoy Hotel
FAIRMONT —London
- £43,475 a year
- Weekend availability
- Hospitality
- Bar
- English
- Employee assistance programme
- Employee discount
Quick apply
4d
Concierge Coordinator, The Savoy Hotel
ACCOR —London
- £32,338 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
15h
Restaurant Host/Hostess
Langosteria —London
- Full-time
- Bilingual
- Hospitality
- English
Quick apply
Changing Room Attendant
RAFFLES —London
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Sick pay
Quick apply
Security Officer, The Savoy Hotel
FAIRMONT —London
- £40,115 a year
- 12 hour shift
- Hospitality
- Hotel
- First Aid Certification
- Employee assistance programme
- Employee discount
Quick apply
Sommelier, The Savoy Hotel
FAIRMONT —London
- £39,645 a year
- Weekend availability
- Serving
- Hospitality
- Bar
- Employee assistance programme
- Employee discount
Quick apply
4d
Part- Time Evening Room Attendant
RAFFLES —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Sick pay
Quick apply
Doorperson
RAFFLES —London
- Full-time
- English
- Hotel
- Communication skills
- Sick pay
Quick apply
In Room Dining Coordinator
ACCOR —London
- Full-time
- Customer service
- English
- Hotel
- Employee assistance programme
- Sick pay
15h
Hotel Manager
RAFFLES —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Sick pay
Quick apply
Restaurant Manager, The Savoy Hotel
FAIRMONT —London
- Hospitality
- Restaurant management
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Floor Porter
RAFFLES —London
- Full-time
- English
- Hotel
Quick apply

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Concierge Coordinator, The Savoy Hotel

FAIRMONT -
London

Quick apply

Job details

Full-time
£32,338 a year
19 hours ago

Benefits

Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Gym membership
Life insurance

Qualifications

Hospitality
Human resources
Guest services

Full job description

Company Description

The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.

Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.

Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
HR in Hospitality Awards 2025:
- Excellence in Employee Experience
- HR Team of the Year
- HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster
Institute of Hospitality Awards 2025
- Talent Development Team of the Year

Job Description

Job Title: Concierge Coordinator

Department: Concierge

Inspired and supported by: Senior Concierge

Salary: £32,338 (including service charge)

Your purpose will be:

Our Concierge Coordinator is appointed to provide information to guest enquiries and to coordinate guest requests for special arrangements or services such as restaurant and ticket bookings, special events and car arrangements. The ultimate goal of the Concierge Coordinator is to exceed guests' expectations and create a memorable experience for them during their stay at The Savoy Hotel.

You will be accountable for:

Building a nurturing relationship with our guests, partners, and colleagues to being able to create lasting memories for our guests.
Efficiently supporting the concierge desk to deliver an engaging, refined and intuitive service.
Providing our guests with in depth knowledge about the property and London.
Having a thorough knowledge of local restaurants, museums and attractions; thorough knowledge of current events in and around the area to be able to give recommendations to guests.
Assisting all guest enquiries via emails and phone calls.
Interact with guests and effectively deal with recoveries, and inform the Duty Manager.
Use the hotel computer system and phone system effectively and efficiently.
Provide a complete and detailed handover for the concierge team.
Be willing and able to cross-train and assist in other departments as required.

Qualifications

Candidate profile:

Having a passion for guest service and taking ownership of the guest experience.
The ability to work in a team and build relationships with others.
Being very organised and proactive in managing your tasks.
Being able to perform job functions with attention to detail, speed and accuracy.
Having a thorough understanding of the hotel, the surrounding area and London transportation system.
In depth knowledge of London’s current dining, entertainment, shopping and art scene.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information

What’s in it for you?
Competitive salary and additional service charge
Life insurance and pension
31 days of holiday (including public holidays)
Exclusive discounts:
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
Free stay for two at The Savoy after successful probation
Colleague restaurant, gym, interfaith prayer room and wellness room
Laundry services
Cashback for wellbeing/healthcare expenses; HSF & Perkbox
Employee assistance program
Virgin Active and The Gym Group membership discounts
Cycle-to-work scheme
Season ticket loan for commuting
Annual optician reimbursements of £100
Local discounts for F&B and retail

Quick apply

Refine Your Search

raffles hotel jobs in london

Concierge Coordinator, The Savoy Hotel

All-day Dining Server (Casual 0-hour Contract), The Savoy Hotel

Steward (Casual, 0-hour Contract), The Savoy Hotel

Cloakroom Attendant, The Savoy Hotel

Laundry Attendant, The Savoy Hotel

Night Laundry Attendant (24-hour per week), The Savoy Hotel

Barback, The Savoy Hotel

Bar Host, The Savoy Hotel

Bartender, The Savoy Hotel

Concierge Coordinator, The Savoy Hotel

Restaurant Host/Hostess

Changing Room Attendant

Security Officer, The Savoy Hotel

Sommelier, The Savoy Hotel

Part- Time Evening Room Attendant

Doorperson

In Room Dining Coordinator

Hotel Manager

Restaurant Manager, The Savoy Hotel

Floor Porter

I want to receive the latest job alerts for raffles hotel in london

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