Winter Work, Jobs in Scotland (with Salaries)

Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Site Operative
SUEZ —Aberdeen
- £14.28 an hour
- Weekend availability
5d
Publishing Operations Content Technical Lead
Public Library of Science —Glasgow
- £50,000 - £53,000 a year
- Remote
- Project management
- Bachelor's degree
- Travel
Front of House Assistant
Loch Lomond Golf Club —Alexandria
- £13.45 an hour
- Full-time
- Customer service
- Driving
- Organisational skills
- Employee assistance programme
- Employee discount
13d
Operator Estates
Nuclear Restoration Services —Dounreay
- £26,807 - £37,030 a year
- Full-time
- Construction
2d
Motorway Operative
Sir Robert McAlpine —Lockerbie
- Overtime
Grounds Maintenance Operative
Highland Groundcare Ltd. —Sutherlandshire
- From £13.50 an hour
- Full-time
- Maintenance
- Driving
- In-person
- Annual leave
Quick apply
Receptionist/Administrative Assistant
Craigtoun Meadows Ltd —St. Andrews
- From £24,804 a year
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
- Sick pay
Quick apply
Store Assistant
Toolstation —Edinburgh
- £12.87 an hour
- Part-time
- Employee discount
2d
Customer Service Expert
Teleperformance —Glasgow
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
Leisure Activities Assistant
Loch Lomond Golf Club —Alexandria
- £13.45 an hour
- Weekend availability
- Organisational skills
- Employee assistance programme
- Employee discount
5d
Grounds Maintenance Operative – INEOS O&P, Grangemouth
OUTCO —Grangemouth
- £26,227.50 a year
- Full-time
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Front of House Porter / Food & Beverage Assistant
Culloden House Hotel —Inverness
- From £13.45 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
Sales Assistant
City Plumbing —Coatbridge
- From £12.71 an hour
- Full-time
- Annual leave
- Employee assistance programme
Assembly and Test Technician
Hunting Energy Services Limited —Aberdeen
- Overtime
- ERP systems
- English
- Travel
Quick apply
6d
Room Attendant
The Bruntsfield Hotel —Edinburgh
- £12.80 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee discount
Quick apply
Customer Retention Agent
Peoples Ford —Falkirk
- £25,776 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Deputy General Manager
Isle of Mull Hotel & Spa —Isle Of Mull
- £40,000 - £45,000 a year
- Full-time
- Hotel
- Employee assistance programme
Quick apply
Food & Beverage Assistant
Loch Fyne Hotel & Spa —Inveraray
- £12.71 an hour
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee assistance programme
Quick apply
7d
WBD InHouse Consultants
Womble Bond Dickinson (UK) LLP —Edinburgh
- Temporary
- Hybrid work
- Hospitality

I want to receive the latest job alerts for winter in scotland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

winter jobs near scotland

Retail Sales Associate jobs in Edinburgh

Customer Service Representative jobs in Glasgow

Sales Assistant jobs in Coatbridge

Room Attendant jobs in Edinburgh

Customer Service Representative jobs in York

Medical Sales Representative jobs in Birmingham

Customer Service Representative jobs in Birmingham

Customer Service jobs in Portsmouth

Customer Service Representative jobs in Swindon

Customer Service Representative jobs in Langley

Customer Service jobs in Slough

Customer Service Associate jobs in London

Teaching Assistant jobs in Canterbury

Sales Assistant jobs in Bury

Psychology Assistant jobs in Leicester

Food Technical Manager jobs in London

Food And Beverage Assistant jobs in Kirkby

Food And Beverage Assistant jobs in Sighthill Gorgie Eh11

Food And Beverage Assistant jobs in Walmer

Medical Laboratory Assistant No Experience jobs in London

Customer Care Coordinator

Public Library of Science -
Edinburgh

Apply Now

Job details

£24,000 - £26,000 a year

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

CRM software
Customer service
Salesforce
Continuous improvement
Customer support
Communication skills
Time management

Full job description

This position is anticipated to be a short-term, and not expected to exceed April 30, 2028. Please note that there is no guaranteed duration of the position, and your emplpyment will be at will and for no fixed duration. As such, it can be terminated by you or the organization at any time, with or without notice or cause, for any reason not otherwise prohibited by law.

This position is fully remote/home based. Applications will be accepted from candidates based in the UK

Role Summary

The Customer Care division is committed to representing PLOS by delivering exceptional customer service through problem ownership, proactive engagement, integrity, and accountability that supports continuous organizational improvement. As the Customer Care Coordinator, you are part of an impactful international team that serves as the conduit connecting PLOS to our primary audience and delivering exceptional service to our customers. You are patient, empathetic, passionately communicative, and understand the value of effective communication skills.

In your role, you will be the primary point of customer contact, providing guidance, answering questions, and resolving any emerging problems that our customers might face with accuracy and efficiency. You develop perpetual value by nurturing relationships through successful professional engagements that provide timely solutions and meaningful customer experiences.

As the Customer Care Coordinator, you are a confident and highly organized individual with superior business communications skills, motivated by a culture of continuous improvement. You are a natural team player, with the ability to collaborate effectively across teams and hold yourself accountable for meeting competing deadlines in a fast-paced environment.

You will report to the Customer Care Suite Manager, and work as part of the Publishing Operations team to maintain unfettered communication channels, and uphold excellent customer experience, especially for but not limited to authors, editors, and reviewers. You will adhere to response time benchmarks to protect brand integrity and ensure timeliness and quality of resolution and experience.

Responsibilities

Customer Service

Manage high volume of incoming queries
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate, valid and complete information
Meet established team targets
Handle customer complaints, provide appropriate solutions and alternatives within defined time parameters; follow up to ensure resolution
Accurately track customer interactions to inform data analysis and evaluations
Follow communication procedures and guidelines
Take the extra mile to engage customers

Teamwork

Filter customer queries to appropriate stakeholders and manage follow through and resolution.
Provide coverage for colleagues as necessary.

Knowledge and Skills

Proven customer support experience or experience as a customer service representative
Strong professional communication skills and active listening
Excellent time-management skills
Focus on quality and attention to detail
Familiarity with CRM systems and practices (Salesforce Prefered)

Qualifications

At least two years of Customer Service experience
Excellent writing skills
Salesforce experience
Previous experience working in Publishing
Previous experience working in a remote environment

Physical Requirements and Work Environment

Prolonged periods stationary at a desk and working on a computer.
Some national and international travel may be required.
Some flexibility to work across time zones.

The base salary range we've established for these positions is £24,000- £26,000. PLOS also offers a comprehensive benefits package summarized below.

UK:

Private medical insurance
Life assurance
Income protection
Personal accident insurance
Pension with up to 10% employer match
25 days holidays, market competitive Maternity and Paternity leave
Birthday and three winter holidays days off
2 days paid time off for volunteering per year
Fully remote work environment with stipend on joining for home office

About PLOS

Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.

Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.

We're committed to equal opportunity

We're working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out.

Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all.

Visit plos.org/careers to learn more.

To learn more about how PLOS protects your privacy, see our Employee Privacy Notice.

Apply Now

Refine Your Search

winter jobs in scotland

Customer Care Coordinator

Site Operative

Publishing Operations Content Technical Lead

Front of House Assistant

Operator Estates

Motorway Operative

Grounds Maintenance Operative

Receptionist/Administrative Assistant

Store Assistant

Customer Service Expert

Leisure Activities Assistant

Grounds Maintenance Operative – INEOS O&P, Grangemouth

Front of House Porter / Food & Beverage Assistant

Sales Assistant

Assembly and Test Technician

Room Attendant

Customer Retention Agent

Deputy General Manager

Food & Beverage Assistant

WBD InHouse Consultants

I want to receive the latest job alerts for winter in scotland

Explore jobs in more locations

Role Summary

Responsibilities

Knowledge and Skills

Qualifications

Physical Requirements and Work Environment

Jobseeker tools

Employer Tools

Browse

Stay Connected