flagship housing Work, Jobs (with Salaries)

Housing Income Officer
Bromford —Tamworth
- £34,000 a year
- Hybrid work
- Employee assistance programme
- Sick pay
12d
Housing Manager
Bromford Flagship Livewest —Bury St. Edmunds
- £47,917.60 a year
- Continuous improvement
- Leadership
- Annual leave
- Sick pay
14d
Neighbourhood Officer
Bromford Flagship Livewest —Newmarket
- £30,073.20 a year
- Microsoft Office
- IT
- Communication skills
8d
Concierge Officer
Peabody —London
- £27,465 a year
- Hybrid work
- Microsoft Outlook
- IT
- Communication skills
- Annual leave
8d
Project Groundwater Communities & Engagement Officer
Buckinghamshire Council —Aylesbury
- Full-time
- English
- Communication skills
- Employee assistance programme
- Employee discount
6d
Planner
Bromford Flagship Livewest —Bury St. Edmunds
- £31,960.27 - £31,960.52 a year
- Full-time
- Customer service
- English
- Annual leave
- Sick pay
12d
Talent Acquisition Specialist
LiveWest —Tewkesbury
- £35,000 - £42,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
1h
Independent Living Officer
Bromford Flagship Livewest —Ipswich
- £28,551.56 a year
- Customer service
- Communication skills
8d
Mental Health Service Manager - Knowsley
Northern Healthcare —Manchester
- £42,000 a year
- Management
- Leadership
Planned Repairs Manager
Bromford Flagship Livewest —Norwich
- £41,500 - £43,000 a year
- Maintenance
- Microsoft Office
- Project management
2d
Talent Acquisition Coordinator
5 Hertford Street —London
- Full-time
- Hospitality
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
2d
Sales Administrator
Bromford —Chipping Sodbury
- £26,000 a year
- Hybrid work
- CRM software
- Sales
- Administrative experience
- Employee assistance programme
- Sick pay
17h
Care Coordinator(Westminister)
Chosen Care Group Ltd —London
- £32,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Free parking
- Annual leave
Quick apply
7d
Property Condition Operative
Bromford Flagship Livewest —Norwich
- £30,015 a year
- Microsoft Outlook
- Management
Rent Advisor - 12 Month FTC
Bromford Flagship Livewest —Woodbridge
- £29,497.50 a year
- Hybrid work
- Communication skills
- Annual leave
- Sick pay
Housing Worker
Bromford —Aylesbury
- £26,227.50 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Sick pay
23h
Lettings Manager
McGoff Group —Salford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
Quick apply
Talent Acquisition Coordinator
RB Holdings —London
- Full-time
- Hospitality
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
2d
Electricians
Bromford Flagship Livewest —Attleborough
- £40,006.36 - £43,445.11 a year
- Microsoft Outlook
- Customer service
Head of Sales Progression
OneDome —London
- £35,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- Financial services
Quick apply

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Housing Income Officer

Bromford -
Tamworth

Apply Now

Job details

Fixed term contract
£34,000 a year
12 days ago

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Driving Licence

Full job description

Circa £34,000 per annum

Location

Tamworth, Lichfield & Surrounding Areas

Published

13 days ago

Closing

in 17 hours

This is a fixed term, full time vacancy.

About the role

Contract: 12-Month Fixed-term
Workstyle: Roaming - a mix of homeworking, office, and customer home visits
Operational base: Telford, Lichfield and surrounding areas
Closing date: Thursday 4 June

Are you confident in making sound decisions, managing challenging conversations, and supporting customers to improve their financial wellbeing?

We’re looking for someone who knows the ropes when it comes to income recovery, tenancy sustainment, and supporting customers through complex financial challenges. If you’re confident in your knowledge of housing law, benefits, and court processes — and you’re passionate about making a difference — this could be the role for you.

At Bromford, we believe in homes that enable people to thrive. As an income management officer, you’ll be a key part of that mission — supporting customers to manage their rent, maximise their income, and stay securely housed.

What you’ll be doing:

Managing a defined patch of customer accounts, with a focus on early intervention and sustainable outcomes
Providing tailored advice on benefits, budgeting, and income maximisation
Taking proactive steps to recover rent arrears and meet performance targets
Preparing and presenting cases in court, with confidence in legal processes and documentation
Using data and insight to inform your approach and continuously improve results
Working closely with colleagues across housing, support, and external agencies
Supporting vulnerable customers with empathy and professionalism, even in challenging situations

What we’re looking for:

Proven experience in income recovery or tenancy sustainment within social housing
A confident communicator who can work autonomously and solve problems effectively, using tenacity, a fair but firm approach, and empathy
Someone who’s target-driven but always customer-focused
A self-starter who thrives in a fast-paced, mobile role
Knowledge of welfare benefits, housing legislation, and court procedures
Comfortable using housing systems and Microsoft tools, with a strong eye for detail and data accuracy
A full UK driving licence is essential, as this is a roaming role involving home working, office, and home visits
Able to complete an enhanced DBS check

You'll need the confidence to make sound decisions, manage challenging conversations, and support customers to improve their financial wellbeing.

Why join us?

This is a chance to join a supportive, high-performing team where your skills will be valued and your impact will be visible. You’ll be working in a role that’s both challenging and rewarding — helping people stay in their homes and take control of their finances.

We’re a values-led organisation that puts people first — both our customers and our colleagues. If you’re looking for a role where you can make a real difference, we’d love to hear from you.

Closing Date: Thursday 4 June 2026. Interviews will take place at our office in Lichfield.

What we offer

Flexible and hybrid working; many roles support working across our main locations and home

Performance related pay based on shared success

A choice of pension schemes with employer contributions of up to 10%

Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family

Generous holiday, occupational sick pay and paid family leave

Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more

Attractive career development opportunities

About us

We’re Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England.

Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK’s largest provider of new affordable homes, we deliver over 3,000 new homes each year—helping to meet growing demand and build stronger communities.

Why our work matters
The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future.

Through place-based working, our teams build progress from the ground up. You’ll find us at the heart of the communities we serve—strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term.

We’re also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values.

We’re a place for people determined to make a difference.

Bromford Flagship LiveWest. A place to make your own.

Our commitment to equality, diversity and inclusion

We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.

We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.

Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.

Apply Now

Refine Your Search

flagship housing jobs

Housing Income Officer

Housing Manager

Neighbourhood Officer

Concierge Officer

Project Groundwater Communities & Engagement Officer

Planner

Talent Acquisition Specialist

Independent Living Officer

Mental Health Service Manager - Knowsley

Planned Repairs Manager

Talent Acquisition Coordinator

Sales Administrator

Care Coordinator(Westminister)

Property Condition Operative

Rent Advisor - 12 Month FTC

Housing Worker

Lettings Manager

Talent Acquisition Coordinator

Electricians

Head of Sales Progression

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