Royal mail customer operations manager Work, Jobs (with Salaries)

Customer Operations Manager
Royal Mail Group —New Milton
- Full-time
- Management
- Travel
- Leadership
- Annual leave
- Sick pay
2d
Workplace Assistant
Pinsent Masons —Belfast
- Overtime
- Customer service
- Communication skills
- Office experience
- Annual leave
- Gym membership
Team Manager
Royal Mail Group —Crick
- Full-time
- Leadership
- Communication skills
- Annual leave
2d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
7d
Operations Administrator
JML —South Shields
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
3d
Sales Account Manager
Intersoft Systems & Programming Limited —Englefield Green
- From £40,000 a year
- Full-time
- Hybrid work
- Sales
- No degree
- Computer skills
- Free parking
- Annual leave
Quick apply
2d
Pricing Executive
Royal Mail Group —London
- Full-time
- Data analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Sick pay
20h
Finance Assistant
Gold Traders (UK) Limited —Swindon
- £28,000 - £32,000 a year
- Part-time
- Microsoft Excel
- Customer service
- English
- Sick pay
Quick apply
1d
Collection & Delivery Manager
Royal Mail Group —Gloucester
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
3d
Work Area Manager
Royal Mail Group —Edinburgh
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
2d
Sales Business Analyst / Product Owner (Salesforce & Product)
Royal Mail Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Sales
- Annual leave
- Sick pay
4d
Second Line Support Analyst - RCJ & Judicial
HM Courts and Tribunals Service —London
- £40,014 - £42,859 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
7d
Area Maintenance Manager
Royal Mail Group —London
- Full-time
- Engineering
- Maintenance
- Continuous improvement
12d
Commercial Delivery Lead
Royal Mail Group —London
- Full-time
- Hybrid work
- Salesforce
- ERP systems
- Annual leave
- Sick pay
Office Administrator - Night Shift (Belfast, BT36 4HQ)
Royal Mail Group —Newtownabbey
- Overtime
- Computer literacy
- Employee discount
Head of Profitability Insights
Royal Mail Group —London
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Continuous improvement
- Annual leave
- Sick pay
Data Platform Engineer (Fixed Term Contract)
Microlise —Nottingham
- From £45,000 a year
- DevOps
- AWS
- Employee assistance programme
- Employee discount
20h
Automation Maintenance Technician
Royal Mail Group —Crick
- 8 hour shift
- Programmable logic controllers
- Travel
- Annual leave
7d

More jobs to discover

Find similar jobs that you might be interested in.

Conservation Assistant
Butterfly Conservation —Remote
Interviews will be held on 2 - 3 July 2026 online. Disseminate results of BC’s work including giving presentations, media interviews, preparation of scientific…
£26,000 - £28,300 a year
3d
Mortuary Assistant
The Dudley Group NHS Foundation Trust —Dudley
With support and supervision from qualified APT prepare/handle deceased patients from the community who may be decomposing or disfigured through Road Traffic…
£25,760 - £27,476 a year
3d

I want to receive the latest job alerts for royal mail customer operations manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Operations Manager

Royal Mail Group -
New Milton

Apply Now

Job details

Full-time
2 days ago

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Management
Leadership

Full job description

Job reference number 338852
Customer Operations Manager

£44,888 - £50,476 (dependent on experience) plus potential 10% bonus, 25 days annual leave and generous pension
Full time, Permanent

New Milton Delivery Office, 122 Station Road, New Milton, BH25 6LJ

ABOUT US

We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

THE ROLE

Full accountability for the Delivery team, you’ll work through the morning and into the afternoon and ensure the smooth running for all deliveries. You'll lead and inspire a team of front-line colleagues to work efficiently and provide excellent service at the doorstep. Being a great leader means creating a positive and engaging work environment, promoting inclusivity, and being a role model by living our values.

To ensure we reach our best with people management, resource planning and specialist project activity, you’ll also partner with Trade Union to keep raising the bar as you coach your team to drive performance improvement. Delivering every item accurately and on time is crucial to who we are, you will play a major part in the trust customers have in us.

SHIFT PATTERN - 5 days out of 6 Monday to Saturday

WHAT YOU’LL GET

We’re asking for a lot, but you’ll get a lot in return. First, there’s the 10% on target bonus, generous holiday allowance, flexible working options, a pension scheme and an excellent parental leave policy. You’ll also benefit from enhanced family friendly support, including enhanced maternity pay, paternity leave, adoption leave and shared parental leave. As part of our commitment to your wellbeing, you’ll receive supportive and generous company sick pay, and eligibility to a level of employer funded dental insurance and a health assessment every two years. You’ll have access to your personalised benefits account through our MyBundle+ platform, where you can choose from more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.

Your wellbeing matters to us, which is why you and your family have 24/7 access to tools, services and advice supporting your physical, mental, financial and social health—completely free. And of course, there are all the exciting career opportunities that come with leading a team and shaping key decisions. All this comes with the great sense of pride you’ll feel from being part of one of the world’s most recognisable brands as we undergo a historic transformation from a letters business to a parcels business.

ABOUT YOU

This is a role packed full of influence, challenges and responsibility, so we need someone who is flexible and can excel under pressure. Customer focussed, team player, results driven, inspiring leader – you know how to get the best out of our people and deliver the best to our customers. You can empathise, motivate, coach, and collaborate, and will relish the opportunity to be part of our historic transformation from a letters business to a parcels business, whether that’s through reduced cost, innovative work practices or data driven ideas. We’re looking to you to bring your skills and experience to make brilliant things possible.

NEXT STEPS

Ready to apply? Then complete your application online and submit your CV. If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.

If you are successful in your application, you be provided with the necessary training to support you in your new role. As part of your induction journey, you will be required to attend a week of formal classroom training. You will be required to travel and, dependant on location of the training, you may need to stay overnight. This training will be during the second or third week of you being appointed to role.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 24th June 2026. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #LIMRT

Apply Now

Refine Your Search

royal mail customer operations manager jobs

Customer Operations Manager

Workplace Assistant

Team Manager

Second Line Support Analyst – RCJ & Judicial

Operations Administrator

Sales Account Manager

Pricing Executive

Finance Assistant

Collection & Delivery Manager

Work Area Manager

Sales Business Analyst / Product Owner (Salesforce & Product)

Second Line Support Analyst - RCJ & Judicial

Area Maintenance Manager

Commercial Delivery Lead

Office Administrator - Night Shift (Belfast, BT36 4HQ)

Head of Profitability Insights

Data Platform Engineer (Fixed Term Contract)

Automation Maintenance Technician

More jobs to discover

I want to receive the latest job alerts for royal mail customer operations manager

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected