Shield security Work, Jobs (with Salaries)

Service Desk Engineer (Night)
Charles Square —Remote
- Up to £45,000 a year
- Full-time
- Remote
- Azure
- Agile
- IT
- Annual leave
- Gym membership
Quick apply
11d
Driver/Installer
FRC Group —North Shields
- £29,305 a year
- Full-time
- Heavy lifting
- Driving
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
3d
Service Desk Engineer (Weekend)
Charles Square —Remote
- Up to £40,000 a year
- Weekend availability
- Remote
- Azure
- Agile
- IT
- Annual leave
- Gym membership
Quick apply
11d
Process Operators
NP Aerospace —Coventry
- £28,677.45 a year
- Full-time
- Agile
- AI
- Annual leave
8d
Relief Retail Security Officer.
Mitie —Sunderland
- £13.23 an hour
- Part-time
- Annual leave
- Employee discount
3d
Operational Support Officer
HM Courts & Tribunal Service —Middlesbrough
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Work from home
14d
Process Operators
NP Aerospace Limited —Coventry
- £28,677.45 a year
- Full-time
- Agile
- AI
- Annual leave
8d
Vehicle Technician
NP Aerospace —Coventry
- £19 - £25 an hour
- Full-time
- Military
- Agile
- IT
- Annual leave
- Flexible schedule
Retail Security officer
Bardwood —North Shields
- £12.71 an hour
- 12 hour shift
Quick apply
Retail Operations Manager
Tala (We are Tala Ltd) —London
- Full-time
- Retail management
- Employee discount
- Gym membership
Quick apply
8d
Security Operational Centre Engineer
Sopra Steria —Farnborough
- Up to £63,000 a year
- Hybrid work
- Azure
- AWS
- Organisational skills
- Annual leave
Vehicle Technician
NP Aerospace Limited —Coventry
- £19 - £25 an hour
- Full-time
- Military
- Agile
- IT
- Annual leave
- Flexible schedule
Barista
Starbucks —South Shields
- Weekend availability
- Store discount
- Employee assistance programme
Recruitment Administrator
Prevail —London
- Hybrid work
- Analysis skills
- Human resources
- Contracts
- Employee assistance programme
- Gym membership
Quick apply
9d
Head of Retail
Tala (We are Tala Ltd) —London
- Merchandising
- Analysis skills
- IT
- Employee discount
- Gym membership
Quick apply
8d
SME - eComms Surveillance
Shield —London
- Sales
- Public speaking
- Business development
Quick apply
11d
Operational Support Officer
HM Courts and Tribunals Service —Billingham
- £25,582 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Work from home
14d
Laboratory & Ballistic Range Officer
NP Aerospace Limited —Coventry
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Annual leave
- Flexible schedule
9d
Production Team Leaders
NP Aerospace Limited —Coventry
- £34,886.40 a year
- Full-time
- Organisational skills
- Agile
- IT
- Annual leave
9d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
11d

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Service Desk Engineer (Night)

Charles Square -
Remote

Quick apply

Job details

Full-time
Up to £45,000 a year
11 days ago

Benefits

Annual leave
Company pension
Gym membership

Qualifications

Azure
SAN
Agile
IT
VMWare
Root cause analysis
Communication skills
Active Directory
Intune

Full job description

About Charles Square

Charles Square (CSq) is a Technology Services Partner serving the financial sector and regulated businesses. CSq provides Enterprise Support, Security, Strategy and Supply solutions that set a high bar on reliability, security, and customer experience.

CSq is an agile company, ISO27001 certified and a Microsoft Partner. Our goal is to help companies transform and innovate using technology.

Working for CSq will give you first-hand access to world class technologies, exciting new applications, bespoke software products, fantastic clients, and a great team.

Role Outline

We are looking for an experienced, customer-focused and enthusiastic Client Services Engineer to join our team. You will provide support for on-premises and Azure environments for our customers.

You should have a genuine interest in solving IT issues and be empathetic to customer needs and requirements. Day to day tasks include management and troubleshooting of customer environments and working with our project delivery team to plan and deploy environments and services for our customers.

Your time will be spent as a point of contact for our service desk, dealing with critical tickets and escalations, including change management. The candidate should be prepared to split their working day between providing support for customer environments and colleagues, delivery and documentation.

You should possess excellent written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us continue to develop a strong partnership with our customers.

Key Responsibilities

Reporting to the Service Desk Manager and working as part of a team of four engineers, you will:

Act as the technical point of contact for incidents and service requests
Lead troubleshooting across Azure and on-premises infrastructure, taking ownership of major incidents from triage through to resolution and post-incident review
Drive root cause analysis on recurring or high-impact issues and implement permanent fixes rather than repeated workarounds
Review and implement changes within customer environments, acting as a technical reviewer for changes raised by other engineers
Build and maintain technical documentation, runbooks and knowledge base articles to reduce future escalations and uplift the wider team
Identify opportunities where additional CSq services could genuinely benefit a customer, and flag these to account management

What you will need to succeed

For this role we are looking for someone with previous experience in an IT Solution Provider or MSP environment, with in-depth knowledge in troubleshooting and the hunger to learn and progress as well as bringing something special to the company.

Experience supporting and troubleshooting complex environments.
Ability to work in a fast-paced environment and manage competing priorities.
Ability to prioritise and self-manage your workload.
You will have excellent client service skills, dealing with time critical issues efficiently as well as being enthusiastic about expanding your technical knowledge.

Required Skills

Microsoft AZ-104 certification (or equivalent demonstrable experience); VMware Certified Professional is desirable
4+ years’ experience in a similar role
Demonstrable working knowledge across most of the following Azure and on-premises components: VMware, Active Directory, Exchange (Online and/or on-premises), Intune, Conditional Access, and Storage/SAN

Hours required

7pm - 7am (four days on / four days off)

Company Benefits

25 days annual leave (excluding UK Bank Holidays)
Health Shield – Cash Plan
Cinema Tickets
Gym Membership
Social Events
Training & Certification contributions
Pension
High street retailer discounts via Shop St
CSq Benefits Hub

Equal Opportunities & How to Apply

Charles Square is committed to creating an inclusive and welcoming environment where diversity is valued and everyone can do their best work. We encourage applications from all qualified candidates and are proud to be an equal opportunities employer.

If you require any reasonable adjustments during the recruitment process, please let us know when you apply and we will be happy to accommodate.

Quick apply

Refine Your Search

shield security jobs

Service Desk Engineer (Night)

Driver/Installer

Service Desk Engineer (Weekend)

Process Operators

Relief Retail Security Officer.

Operational Support Officer

Process Operators

Vehicle Technician

Retail Security officer

Retail Operations Manager

Security Operational Centre Engineer

Vehicle Technician

Barista

Recruitment Administrator

Head of Retail

SME - eComms Surveillance

Operational Support Officer

Laboratory & Ballistic Range Officer

Production Team Leaders

Service Desk Engineer (Field)

I want to receive the latest job alerts for shield security

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