Technical Support Manager salaries in Bradwell, BKM

This role will be responsible for managing the helpdesk team, overseeing support tickets, implementing helpdesk best practices, maintaining high standards…

For this reason, a UK driving license and access to a vehicle are essential. This role offers hybrid-working, 2 days working from home and 3 days out across…

£42,861 - £46,304 a year

Lead, mentor and develop the IT Support team, providing escalation support and driving service excellence. Deliver a high-quality, user-focused support service,…

Foster strong relationships with customers, conducting coordinated weekly calls to facilitate setups and maintain ongoing connections.

Lead and develop the Desktop 2nd line team through regular 1-2-1s, PDPs, and team meetings. Hemel Hempstead (Hybrid – 3 days per week in office).

Acting as a point of escalation for customers and internal stakeholders as required including participating in the On-Call management rota for out of hours…