Helpdesk Team Leader salaries in Bury, GTM

Ability to work effectively both independently and in a high-pressure, fast-paced environment. 1–3 years’ experience in a helpdesk or IT support role.

Handle all first touch customer queries via email, live chat, and WhatsApp covering orders, deliveries, product questions, and account queries.

Minimum 2 years’ experience in a similar team leader role. Prioritise and manage competing demands to maintain control in a fast-paced, reactive environment.

Comfortable working in a fast paced and matrix environment, dealing with uncertainty and handling a range of challenges competently as they emerge.

£56,500 - £62,554 a year

12 days ago

You will hold A‑Levels as a minimum, and ideally a relevant degree in Business Studies, Contract Management, Supply Chain Management or a related field.

Up to £75,000 a year

You will be educated to GCSE level or equivalent, Customer Service or Business Administration qualification (e.g., NVQ, apprenticeship, or equivalent), have…

3 days ago