2nd Line Support Engineer salaries in Byfield, NTH

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

Effective Communicator: Friendly, confident phone manner and strong written communication skills. Network Troubleshooting: Manage network-related issues,…

£30,000 - £35,000 a year

6 hours ago

Confident communicating with non-technical users in a clear and professional manner. We ensure that we have a range of policies and procedures in place which…

4 days ago

Triaging and prioritising incoming NOC tickets and notifications tickets (including alerts generated by monitoring systems such as backups, network, servers and…

8 hours ago

Handle change request processing for existing customers. As a part of the Software Support Team in the UK, you will be providing 2nd level support to our…

Providing software, hardware and network support to multiple customers. Whether through self-paced online courses or provider-led training sessions, we ensure…

£30,000 - £38,000 a year

23 hours ago