Customer Experience Analyst salaries in Cardiff, CRF

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable.

£500 - £750 a week

As Genesys becomes central to how we operate, and AI copilots change how colleagues support customers, this role will play a key part in measuring impact…

2 days ago

Confident communicator, capable of interacting with internal stakeholders and external customers to resolve queries. Cardiff | 3 days a week in the office.

£250 - £750 a week

Management and resolution of calls using the customer's service management package. IT Support: 2 years (preferred). Change Control of the desktop environment.

£26,000 - £29,000 a year

Cleanse and standardise key master data (e.g. Chart of Accounts, cost centres, suppliers, customers, tax codes).

Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.