Technical Support Manager salaries in Cranfield, BDF

This role will be responsible for managing the helpdesk team, overseeing support tickets, implementing helpdesk best practices, maintaining high standards…

14 days ago

For this reason, a UK driving license and access to a vehicle are essential. This role offers hybrid-working, 2 days working from home and 3 days out across…

£42,861 - £46,304 a year

Lead and develop the Desktop 2nd line team through regular 1-2-1s, PDPs, and team meetings. Hemel Hempstead (Hybrid – 3 days per week in office).

Foster strong relationships with customers, conducting coordinated weekly calls to facilitate setups and maintain ongoing connections.

Acting as a point of escalation for customers and internal stakeholders as required including participating in the On-Call management rota for out of hours…

Collaborate with sales and service teams to address customer concerns and improve product performance. Provide expert guidance to field service teams, partners,…