Service Desk Analyst salaries in Ealing, GTL

You will triage incoming queries, investigate issues, maintain accurate ticket records, contribute to knowledge base content and work closely with Customer…

£30,000 - £33,000 a year

9 days ago

Excellent communication skills and telephone manner. Responsible for analysing, categorising, prioritising and logging all incidents via self-service portal,…

£25,000 - £28,000 a year

8 days ago

A user reports they cannot access Outlook, but everything else works. Support user onboarding/offboarding (accounts, devices, access).

£31,000 a year

2 days ago

You will take part in maintaining, supporting, and developing the IT services that support the research and teaching in the school.

£34,741 - £38,986 a year

6 days ago

Act as the first point of contact for IT issues and queries, delivering high-quality customer service. Confidence in dealing with a range of stakeholders is…

1 day ago

Answer incoming calls/ emails to the service desk, logging all calls into Jira Service Desk, and assigning them to relevant team.

2 days ago