Service Desk Analyst salaries in Evington, LEC

The post holder will be expected to operate within SLA/OLA standards expected by customers. The service desk will have responsibility for logging all calls,…

£28,392 - £31,157 a year

7 days ago

Strong communication skills with the ability to explain technical concepts to non-technical users. Working closely with colleagues across the organisation,…

£36,905 - £38,474 a year

12 hours ago

Logging and managing incidents, access management and requests from internal users via ServiceNow “self-service” portal & high priority telephone calls.

£26,000 - £27,000 a year

Accurately logging and updating all calls and requests using the University’s IT Service Management system. A proactive attitude and willingness to seek help or…

£26,908 - £28,890 a year

10 hours ago

Providing information to resolve, meet requests, or investigate to promptly resolve and escalate as appropriate. Documenting incidents to agreed procedures.

8 days ago

Deliver exceptional customer service by effectively communicating technical information to non-technical users.

£24,420.00 - £45,724.89 a year