Service Desk Manager salaries in Gloucester, GLS

Own day-to-day service desk operations, ensuring SLAs and service targets are met and continuously improved. Experience leading an IT service desk or end‑user…

£55,000 - £65,000 a year

Demonstrated experience managing and reporting against SLAs, with a track record of meeting them consistently and driving improvement over time.

Processing sales orders received from the Technology Sales Team - assisting with checking that products, labour, quote and PO are correct before converting.

6 days ago

You’ll play a key role in maintaining high service availability, resolving complex problems, and driving continuous improvement across the IT function.

Answering incoming telephone calls, tickets and emails and providing first point of contact as well as escalations to all GBE Converge customers.

6 days ago