Service Desk Manager salaries in Handforth, CHS

Monitor all GTS train helpdesk queues for level 2 & level 3 alerts. Experience of driving and managing continual service improvement (CSI) plans.

The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function.

£50,000 a year

8 days ago

Coordinate Major Incident processes and bridge calls with Service Desk Managers (SDMs). 3 years leading distributed or global Service Desks with expertise in…

£45,000 - £55,000 a year

Able to provide high quality interactions, displaying confident and assured levels of service in support of our internal customers.

£24,500 - £28,175 a year

2 days ago

Full UK driving licence and access to a car. You’ll also ensure service performance is tracked, reporting on SLAs and KPIs to senior leadership and driving…

£35,000 - £40,000 a year

Ensure systems are reliable, secure, and aligned with business priorities and compliance mandates (e.g., ISO 27001, SOC 2 Type 2).

£40,000 a year