Helpdesk Support salaries in Harmondsworth, GTL

The Helpdesk Specialist will provide hands-on Tier 1 and Tier 2 technical support to colleagues across the UK office, working across two nearby sites.

£35,000 - £38,000 a year

3 days ago

Respond to incoming calls using Openscape comms software and monitor calls waiting, call waiting times and calls abandoned during each shift.

£38,488 - £46,852 a year

3 days ago

Provide first-line support to customers via telephone, email, and online chat. Utilise platforms such as Salesforce, telephony systems, and other internal tools…

3 days ago

Provide first-line technical support to customers via phone, email, and remote access tools. Guide customers through technical procedures and best practices.

£27,500 - £30,000 a year

14 days ago

In particular, the ability to empathise with IT Helpdesk customers and respond sensitively to their problems, requests, and complaints.

£32,000 - £36,700 a year

2 days ago

To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.

4 days ago