Call Center Manager salaries in Haslingden, LAN

Make regular contact with your customers pro-actively to ensure that we are satisfying the needs of the customer and with a mind to developing further business…

£25,000 - £35,000 a year

9 days ago

Manage the day-to-day contact centre processes to ensure all deliverables align with business processes. Develop an effective contact framework to support the…

£35,000 - £45,000 a year

Work closely with other departments to ensure that the contact centre is running smoothly. Good knowledge of contact centre operations and best practices.

This role focuses on achieving KPIs and SLAs for inbound and outbound calls, primarily scheduling smart meter installations or exchanges.

£27,718 a year

12 days ago

Clear and empathetic communication with both customers and team members. Volunteering Leave - Mears supports employees to undertake paid volunteering in the…

Up to £30,962.61 a year

Update notes on system to reflect status of jobs and log any calls received to and from customers. Make sure all customers KPI’s and SLA’s are met when dealing…