2nd Line Support Engineer salaries in Henley on Thames, OXF

Provide 1st / 2nd line support (being the first point of contact for client queries). Professionally managing customer interactions both via phone and in…

Performing proactive maintenance, system checks, and monitoring activities. Providing on site 1st and 2nd line technical support to end users.

£32,995 a year

Benefits: Company pension, on-site parking, private medical insurance, work from home. CCNA or equivalent networking qualification.

£45,000 - £50,000 a year

2 days ago

Champion security best practice across patching, hardening, device compliance, and access controls. This division brings together mission management, supply…

Customer Communication: Maintain clear and professional communication with customers regarding the status of their incidents and requests.

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.