Technical Support Analyst salaries in Hythe, HAM

The primary function of the role is to respond to and resolve customer IT support issues and requests received via telephone and email, as well as to carry out…

1 day ago

Identify potential cross sell and upsell opportunities with existing customers to pass on to the sales teams. Based in our newly refurbished Fareham offices and…

Professional/flexible approach to work; ensuring punctuality, tidiness and diligence with the aim to provide our customers with the best possible service.

Log, manage, and resolve incidents, requests, and support queries in line with agreed processes and service levels.

£30,000 - £35,000 a year

Performing onsite and remote analysis, and resolution of incidents for internal customers. While following the Service Management process, ensure all incidents…

Answers, responds to inbound calls and electronic requests from internal customers. Primarily responsible for providing first level support through handling…