Service Desk Engineer salaries in Kenilworth, WAR

Do you have a full clean UK driving licence? Visit client sites and liaise with customers. Answer basic helpdesk calls under supervision.

£24,785 - £26,000 a year

7 days ago

You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards.

Troubleshoot MFA, sign-in, and access issues; identify patterns, recommend corrective actions, and collaborate with Identity and Security teams on conditional…

Acting as a first point of contact for customers by logging, triaging, and resolving incidents and service requests via telephone and email, ensuring agreed…

Such that the Service Desk Team are effective and efficient in their activities. Process driven and organised / attention to detail.

Promote a consistent, professional, customer-focused approach that builds trust with customers, channel partners, and internal teams. Your role at a glance:

7 days ago