1st Line Support Engineer salaries in Livingston, WLN

Manage user accounts, permissions, and access across environments. Act as the initial point of contact, providing 1st line technical support to end users.

Act as the first point of contact for internal IT customers via the Service Desk, providing friendly, clear and professional support.

Own and managing tickets for Incidents, Problems, Changes and others for Managed customers and non-managed devices.

Diploma or degree (or equivalent) in IT or related subject or equivalent education gained through work experiences. Ensuring security of IT infrastructure.

In this role, you will work closely with customers and collaborate across teams including SOC, Sales, Sales Engineering, and R&D Engineering.