Service Desk Support salaries in London, GTL

Assess problems, identify practical solutions and take action in a timely manner. We are looking for someone who has experience in an ICT support or customer…

£38,256 - £39,276 a year

2 days ago

Ability to manage issues and questions via the help desk system , updating clients in a timely manner and following tickets through to resolution.

£35,191 - £45,925 a year

9 days ago

Respond to incoming calls using Openscape comms software and monitor calls waiting, call waiting times and calls abandoned during each shift.

£38,488 - £46,852 a year

2 days ago

You will triage incoming queries, investigate issues, maintain accurate ticket records, contribute to knowledge base content and work closely with Customer…

£30,000 - £33,000 a year

13 days ago

Empathy and patience when dealing with frustrated or confused customers. Identify, validate, and document technical issues reported by customers.

£30,000 a year

1 hour ago

Provide first-line technical support to customers via phone, email, and remote access tools. Guide customers through technical procedures and best practices.

£27,500 - £30,000 a year

13 days ago