Service Desk Analyst salaries in Longlevens, GLS

The service desk analyst is the first point of contact for office and warehouse staff across the business, for any IT queries or problems.

Up to £28,500 a year

4 days ago

Respond to incoming issues, queries, and service requests via email, phone, and ticketing systems. Support hardware provisioning and system setup activities.

£31,000 - £33,000 a year

Full UK driving licence (preferred). Escalate unresolved incidents or service request to 2/3rd line for guidance or senior support for support guidance and…

You’ll play a key role in maintaining high service availability, resolving complex problems, and driving continuous improvement across the IT function.