Service Desk Manager salaries in Longlevens, GLS

Own day-to-day service desk operations, ensuring SLAs and service targets are met and continuously improved. Experience leading an IT service desk or end‑user…

£55,000 - £65,000 a year

Demonstrated experience managing and reporting against SLAs, with a track record of meeting them consistently and driving improvement over time.

Processing sales orders received from the Technology Sales Team - assisting with checking that products, labour, quote and PO are correct before converting.

5 days ago

Answering incoming telephone calls, tickets and emails and providing first point of contact as well as escalations to all GBE Converge customers.

5 days ago

You’ll play a key role in maintaining high service availability, resolving complex problems, and driving continuous improvement across the IT function.